NETSCOUT Case Studies Forte Data Solutions Relies on NETSCOUT to Assure Migration of Services From On‑Prem to AWS Cloud

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	Forte Data Solutions Relies on NETSCOUT to Assure Migration of Services From On‑Prem to AWS Cloud NETSCOUT

Forte Data Solutions Relies on NETSCOUT to Assure Migration of Services From On‑Prem to AWS Cloud

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Technology Category	Application Infrastructure & Middleware - Database Management & Storage Application Infrastructure & Middleware - Middleware, SDKs & Libraries Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Product Research & Development
Services	Cloud Planning, Design & Implementation Services Data Science Services System Integration
Challenge	Forte Data Solutions, a company that delivers professional services, managed services and integrated technology offerings to address complex data challenges, decided to migrate many of their application workloads to AWS to benefit from the elasticity of the AWS cloud. However, after migrating application workloads to AWS, the end-users of the company’s web-based statistical application started to experience slowdowns when running queries, instability and intermittent freezes within the application, and timeouts while creating reports. These issues made the overall user experience far more difficult, ultimately frustrating end-users and costing the company lost revenue. The overall load of the application was continuously growing, causing frequent CloudWatch alarms to be raised, and making monitoring essentially unusable. In addition, database backups were delayed, while some were outright failing. Read More
About Customer	Forte Data Solutions is a company that delivers professional services, managed services and integrated technology offerings that address customers’ most complex data challenges. They have successfully built and delivered integrated technology solutions for organizations of all sizes throughout the world. As experts in migrating database, application, and storage infrastructures to virtual cloud environments, Forte Data Solutions’ reputation depends on the seamless and reliable performance of its solutions. Due to a growing and ad-hoc nature of the demand for Forte services by customers, Forte decided to migrate many of their application workloads to AWS. This allowed them to benefit from the inherit elasticity of the AWS cloud while paying only for the compute, network and storage resources required at any time to meet the customer demand. Read More
Solution	Forte Data’s IT team turned to NETSCOUT to address its AWS monitoring challenges. NETSCOUT vSTREAM appliances were deployed along with virtual nGenuisONE in the corresponding AWS infrastructure. Monitoring was configured to analyze networks end-to-end across on-premises datacenter application workloads and AWS Cloud workloads, including Apache, Oracle, and Java application ports. The nGeniusONE dashboard workflows provided immediate insights into database, web and application details and their dependencies. Database monitoring revealed evidence of persistent scaling in and out, while web monitoring uncovered persistent latencies on both web servers, eliminating the RAC cluster as the root cause. Application session analysis showed multiple Java and embedded SQL related errors pointing to version-related issues after Java upgrades. Armed with these invaluable insights, the IT team was able to revert to a previous Java version. Once this fix was applied, errors disappeared and the RAC Scaling Group returned to normal threshold usage. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Database Management & Storage

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Product Research & Development

Services

Cloud Planning, Design & Implementation Services

Data Science Services

System Integration

Challenge

Forte Data Solutions, a company that delivers professional services, managed services and integrated technology offerings to address complex data challenges, decided to migrate many of their application workloads to AWS to benefit from the elasticity of the AWS cloud. However, after migrating application workloads to AWS, the end-users of the company’s web-based statistical application started to experience slowdowns when running queries, instability and intermittent freezes within the application, and timeouts while creating reports. These issues made the overall user experience far more difficult, ultimately frustrating end-users and costing the company lost revenue. The overall load of the application was continuously growing, causing frequent CloudWatch alarms to be raised, and making monitoring essentially unusable. In addition, database backups were delayed, while some were outright failing.

About Customer

Forte Data Solutions is a company that delivers professional services, managed services and integrated technology offerings that address customers’ most complex data challenges. They have successfully built and delivered integrated technology solutions for organizations of all sizes throughout the world. As experts in migrating database, application, and storage infrastructures to virtual cloud environments, Forte Data Solutions’ reputation depends on the seamless and reliable performance of its solutions. Due to a growing and ad-hoc nature of the demand for Forte services by customers, Forte decided to migrate many of their application workloads to AWS. This allowed them to benefit from the inherit elasticity of the AWS cloud while paying only for the compute, network and storage resources required at any time to meet the customer demand.

Solution

Forte Data’s IT team turned to NETSCOUT to address its AWS monitoring challenges. NETSCOUT vSTREAM appliances were deployed along with virtual nGenuisONE in the corresponding AWS infrastructure. Monitoring was configured to analyze networks end-to-end across on-premises datacenter application workloads and AWS Cloud workloads, including Apache, Oracle, and Java application ports. The nGeniusONE dashboard workflows provided immediate insights into database, web and application details and their dependencies. Database monitoring revealed evidence of persistent scaling in and out, while web monitoring uncovered persistent latencies on both web servers, eliminating the RAC cluster as the root cause. Application session analysis showed multiple Java and embedded SQL related errors pointing to version-related issues after Java upgrades. Armed with these invaluable insights, the IT team was able to revert to a previous Java version. Once this fix was applied, errors disappeared and the RAC Scaling Group returned to normal threshold usage.

Impact #1	Migrating applications to AWS cloud with confidence as dictated by business needs
Impact #2	Eliminating slowdowns, instability and intermittent freezes in the application, thus ending delays in generating and sending out statistical reports to key stakeholders
Impact #3	Gaining the ability to uncover web, database, and application errors quickly and easily

Impact #1

Migrating applications to AWS cloud with confidence as dictated by business needs

Impact #2

Eliminating slowdowns, instability and intermittent freezes in the application, thus ending delays in generating and sending out statistical reports to key stakeholders

Impact #3

Gaining the ability to uncover web, database, and application errors quickly and easily

Benefit #1	Curtailing revenue losses associated with late reports and lost productivity

Benefit #1

Curtailing revenue losses associated with late reports and lost productivity

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Overview

Forte Data Solutions Relies on NETSCOUT to Assure Migration of Services From On‑Prem to AWS Cloud

Operational Impact

Quantitative Benefit