Forcepoint Case Studies Forcepoint Enables AZ Sint-Lucas Hospital to Safeguard Patient Care

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	Forcepoint Enables AZ Sint-Lucas Hospital to Safeguard Patient Care Forcepoint

Forcepoint Enables AZ Sint-Lucas Hospital to Safeguard Patient Care

Forcepoint

Technology Category	Cybersecurity & Privacy - Cloud Security Cybersecurity & Privacy - Network Security
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Human Resources
Use Cases	Cybersecurity
Services	System Integration
Challenge	Healthcare professionals at AZ Sint-Lucas Hospital required unfiltered access to websites to provide patients with the best possible outcome. This resulted in a substantial amount of unprotected data being sent and received via smartphones, tablets, or other devices. A study of user behavior discovered that staff visited more non-work-related websites than job-related sites, posing a serious risk for data loss or theft. The increasing number of spam complaints also required too much time from the IT team to handle. Read More
About Customer	AZ Sint-Lucas is an independent Belgian hospital recognized for its promotion of safety culture and quality assurance of patient care. The hospital's top priority is saving lives, not protecting data. However, the unsecured web and email access created a risk to sensitive patient information. The hospital needed a flexible solution that would not impact care. Read More
Solution	The hospital turned to Forcepoint for a solution. Forcepoint Web and Email Security were implemented to deliver safe web browsing and email. This balanced the professional and personal needs of the staff, on and off the network, without putting Protected Health Information (PHI) at risk. The solution allowed for the creation of custom rules, such as allowing social media but blocking gaming sites. YouTube was also utilized as an instructional tool instead of for non-work-related topics. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Cybersecurity & Privacy - Network Security

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Human Resources

Use Cases

Cybersecurity

Services

System Integration

Challenge

Healthcare professionals at AZ Sint-Lucas Hospital required unfiltered access to websites to provide patients with the best possible outcome. This resulted in a substantial amount of unprotected data being sent and received via smartphones, tablets, or other devices. A study of user behavior discovered that staff visited more non-work-related websites than job-related sites, posing a serious risk for data loss or theft. The increasing number of spam complaints also required too much time from the IT team to handle.

About Customer

AZ Sint-Lucas is an independent Belgian hospital recognized for its promotion of safety culture and quality assurance of patient care. The hospital's top priority is saving lives, not protecting data. However, the unsecured web and email access created a risk to sensitive patient information. The hospital needed a flexible solution that would not impact care.

Solution

The hospital turned to Forcepoint for a solution. Forcepoint Web and Email Security were implemented to deliver safe web browsing and email. This balanced the professional and personal needs of the staff, on and off the network, without putting Protected Health Information (PHI) at risk. The solution allowed for the creation of custom rules, such as allowing social media but blocking gaming sites. YouTube was also utilized as an instructional tool instead of for non-work-related topics.

Impact #1	Significant decline in inappropriate internet usage due to the custom rules.
Impact #2	YouTube now used as an instructional tool instead of for non-work-related topics.
Impact #3	Consistent policies now applied to users accessing the internet from home or on-premises.

Impact #1

Significant decline in inappropriate internet usage due to the custom rules.

Impact #2

YouTube now used as an instructional tool instead of for non-work-related topics.

Impact #3

Consistent policies now applied to users accessing the internet from home or on-premises.

Benefit #1	Exceeded expectations with a sharp drop in the number of spam complaints.

Benefit #1

Exceeded expectations with a sharp drop in the number of spam complaints.

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Overview

Forcepoint Enables AZ Sint-Lucas Hospital to Safeguard Patient Care

Operational Impact

Quantitative Benefit