Qlik Case Studies Fonseca Hospital Chooses QlikView to Improve its Management System

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	Fonseca Hospital Chooses QlikView to Improve its Management System Qlik

Fonseca Hospital Chooses QlikView to Improve its Management System

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Human Resources
Use Cases	Process Control & Optimization Real-Time Location System (RTLS)
Services	Data Science Services System Integration
Challenge	Healthcare professionals, in both the public and the private sectors, experience problems with the operational display of information in their numerous clinical, financial, and enterprise resource planning systems. The inability to access, collect and process data efficiently often contributes to financial tensions, longer patient waiting times, constraints on resources, and the risk of clinical errors. The Fernando Fonseca Hospital needed to adopt business intelligence (BI) system that would integrate information and permit its speedy processing in a straightforward and flexible way. Another objective was to acquire a tool that would continually map out and control specific activities in each department, both clinical and non-clinical, allowing the monitoring of evaluation factors identified as critical for good practice. Read More
About Customer	The Professor Doctor Fernando Fonseca Hospital in Portugal has integrated its National Health Service network and serves patients from two of the most densely populated districts in the country, totalling 600,000 citizens. With more than 3,000 professionals, the hospital’s mission is to provide patients with responsive lifelong healthcare. The service covers both primary care and ongoing care, in addition to the other hospitals integrated into the National Health Service network. It makes appropriate use of the human and physical resources based on the principles of quality, effectiveness, and efficiency. Another aspect of its mission is research, and teaching and training of undergraduates and postgraduates in healthcare and other related disciplines. Read More
Solution	QlikView was chosen as the preferred BI tool in the second quarter of 2009. The key factors in the final decision were the demonstrable user friendliness of QlikView, its significant independence from external support services, flexibility and simplicity of design. These factors proved critical for the rapid installation of the platform. Starting in December 2009, the planned installation of the system, deployment of the first data models and construction of the first dashboards were concluded in little over two months. QlikView needed to integrate the following data sources: Hosix: management information relating to clinical activities in the hospital, SAP: financial/accounting data, and information on human resources and logistics, Miscellaneous files: specific information on various areas not included in the core systems. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Human Resources

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Services

Data Science Services

System Integration

Challenge

Healthcare professionals, in both the public and the private sectors, experience problems with the operational display of information in their numerous clinical, financial, and enterprise resource planning systems. The inability to access, collect and process data efficiently often contributes to financial tensions, longer patient waiting times, constraints on resources, and the risk of clinical errors. The Fernando Fonseca Hospital needed to adopt business intelligence (BI) system that would integrate information and permit its speedy processing in a straightforward and flexible way. Another objective was to acquire a tool that would continually map out and control specific activities in each department, both clinical and non-clinical, allowing the monitoring of evaluation factors identified as critical for good practice.

About Customer

The Professor Doctor Fernando Fonseca Hospital in Portugal has integrated its National Health Service network and serves patients from two of the most densely populated districts in the country, totalling 600,000 citizens. With more than 3,000 professionals, the hospital’s mission is to provide patients with responsive lifelong healthcare. The service covers both primary care and ongoing care, in addition to the other hospitals integrated into the National Health Service network. It makes appropriate use of the human and physical resources based on the principles of quality, effectiveness, and efficiency. Another aspect of its mission is research, and teaching and training of undergraduates and postgraduates in healthcare and other related disciplines.

Solution

QlikView was chosen as the preferred BI tool in the second quarter of 2009. The key factors in the final decision were the demonstrable user friendliness of QlikView, its significant independence from external support services, flexibility and simplicity of design. These factors proved critical for the rapid installation of the platform. Starting in December 2009, the planned installation of the system, deployment of the first data models and construction of the first dashboards were concluded in little over two months. QlikView needed to integrate the following data sources: Hosix: management information relating to clinical activities in the hospital, SAP: financial/accounting data, and information on human resources and logistics, Miscellaneous files: specific information on various areas not included in the core systems.

Impact #1	QlikView has increased the automation of data collection and the independence of the management team as they analyse and process the data, with the added capacity for quickly developing analysis dashboards.
Impact #2	The changes led to an improvement in the efficiency and commitment of staff in the processing and analysis of data in the pilot departments.
Impact #3	Hospital managers are considering applying the system across the organisation. This means seeing information and reports as a compilation of data obtained from various origins.

Impact #1

QlikView has increased the automation of data collection and the independence of the management team as they analyse and process the data, with the added capacity for quickly developing analysis dashboards.

Impact #2

The changes led to an improvement in the efficiency and commitment of staff in the processing and analysis of data in the pilot departments.

Impact #3

Hospital managers are considering applying the system across the organisation. This means seeing information and reports as a compilation of data obtained from various origins.

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Overview

Fonseca Hospital Chooses QlikView to Improve its Management System

Operational Impact