Sisense Case Studies Fiverr Turns to Sisense to Get the Fastest Refresh Rates

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	Fiverr Turns to Sisense to Get the Fastest Refresh Rates Sisense

Fiverr Turns to Sisense to Get the Fastest Refresh Rates

Sisense

Technology Category	Analytics & Modeling - Real Time Analytics Analytics & Modeling - Big Data Analytics Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	E-Commerce
Applicable Functions	Business Operation Product Research & Development Sales & Marketing
Use Cases	Process Control & Optimization Real-Time Location System (RTLS)
Services	System Integration Software Design & Engineering Services
Challenge	Fiverr needed quick insights on growing data. The company wanted to connect data from MySQL with data from Google Docs, Spreadsheets, and Analytics to better track user actions on their website and mobile app. As users increased, so did Fiverr’s data needs, making it larger and more complex with millions of rows a day from various sources. Despite using an internal big data system based on Hadoop, the data complexity made it difficult for the team to build reports and dashboards quickly. Fiverr’s senior BI director, Slava Borodovsky, emphasized the need for real-time results due to the dynamic nature of their data. The product department relied heavily on BI to determine their product roadmap, making the need for data more urgent as departments began understanding its impact on their success. Read More
About Customer	Fiverr is a global online services marketplace offering services starting at five dollars and going up to thousands of dollars. With close to 4 million services and offices in New York, Tel Aviv, Miami, Los Angeles, and the Netherlands, Fiverr is transitioning from a startup to a full-fledged corporation. The company employs 170 people and has a dedicated team of data analysts for BI. Fiverr uses Sisense Business Intelligence for reporting across all departments, including product, marketing, PR, business development, and upper management. The company’s strength lies in its ability to develop features that its audience needs and loves, using BI as a fundamental element of their development process. Read More
Solution	Fiverr chose Sisense over traditional BI vendors due to its ease of use and ability to handle large, complex data sets. Sisense enabled Fiverr to combine multiple large data sources and gain complete transparency into their website and mobile app activities. The platform allowed Fiverr to run reports with over 20 queries and see real-time results within seconds. Sisense’s ElastiCube made it easy to manage data with almost zero maintenance. The platform’s drag-and-drop feature for joining data sources enabled company-wide adoption, allowing all departments to independently build reports and dashboards. Sisense dashboards are displayed on TV monitors across all departments, increasing awareness and motivation to meet goals. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Analytics & Modeling - Big Data Analytics

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

E-Commerce

Applicable Functions

Business Operation

Product Research & Development

Sales & Marketing

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Services

System Integration

Software Design & Engineering Services

Challenge

Fiverr needed quick insights on growing data. The company wanted to connect data from MySQL with data from Google Docs, Spreadsheets, and Analytics to better track user actions on their website and mobile app. As users increased, so did Fiverr’s data needs, making it larger and more complex with millions of rows a day from various sources. Despite using an internal big data system based on Hadoop, the data complexity made it difficult for the team to build reports and dashboards quickly. Fiverr’s senior BI director, Slava Borodovsky, emphasized the need for real-time results due to the dynamic nature of their data. The product department relied heavily on BI to determine their product roadmap, making the need for data more urgent as departments began understanding its impact on their success.

About Customer

Fiverr is a global online services marketplace offering services starting at five dollars and going up to thousands of dollars. With close to 4 million services and offices in New York, Tel Aviv, Miami, Los Angeles, and the Netherlands, Fiverr is transitioning from a startup to a full-fledged corporation. The company employs 170 people and has a dedicated team of data analysts for BI. Fiverr uses Sisense Business Intelligence for reporting across all departments, including product, marketing, PR, business development, and upper management. The company’s strength lies in its ability to develop features that its audience needs and loves, using BI as a fundamental element of their development process.

Solution

Fiverr chose Sisense over traditional BI vendors due to its ease of use and ability to handle large, complex data sets. Sisense enabled Fiverr to combine multiple large data sources and gain complete transparency into their website and mobile app activities. The platform allowed Fiverr to run reports with over 20 queries and see real-time results within seconds. Sisense’s ElastiCube made it easy to manage data with almost zero maintenance. The platform’s drag-and-drop feature for joining data sources enabled company-wide adoption, allowing all departments to independently build reports and dashboards. Sisense dashboards are displayed on TV monitors across all departments, increasing awareness and motivation to meet goals.

Impact #1	Sisense is now Fiverr’s main reporting platform, used by all departments with product and marketing being the most active.
Impact #2	The independence of users in building reports and dashboards has been a game changer for Fiverr.
Impact #3	The product team makes key product decisions based on user behavior insights provided by Sisense.

Impact #1

Sisense is now Fiverr’s main reporting platform, used by all departments with product and marketing being the most active.

Impact #2

The independence of users in building reports and dashboards has been a game changer for Fiverr.

Impact #3

The product team makes key product decisions based on user behavior insights provided by Sisense.

Benefit #1	Deployment: 2 servers with 5 cubes defined by frequency of updates -- 1 cube refreshes once an hour, 4 cubes refresh once a day.
Benefit #2	Data: Tens of millions of rows on every commodity server (64GB).
Benefit #3	Number of queries per dashboard: 20.

Benefit #1

Deployment: 2 servers with 5 cubes defined by frequency of updates -- 1 cube refreshes once an hour, 4 cubes refresh once a day.

Benefit #2

Data: Tens of millions of rows on every commodity server (64GB).

Benefit #3

Number of queries per dashboard: 20.

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Overview

Fiverr Turns to Sisense to Get the Fastest Refresh Rates

Operational Impact

Quantitative Benefit