Case Studies
First Watch Employs AI to Extend “You First” Culture and Improve Candidate Experience
Overview
Analytics & Modeling - Machine Learning | |
Food & Beverage Retail | |
Business Operation Human Resources | |
Software Design & Engineering Services System Integration | |
Operational Impact
First Watch has significantly improved its hiring process, filling positions much faster than before. | |
Olivia has been particularly critical for new store openings, especially in challenging locations. | |
The AI chatbot has been instrumental during hiring week events, managing multiple interviewers efficiently. | |
Quantitative Benefit
First Watch is 103% staffed for current management hiring needs. | |
All existing and new restaurants are 99% staffed for the next 90 days. | |
96% of candidates accept their interview invitation. | |