Case Studies First National Bank of America Centralizes Patch Management

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	First National Bank of America Centralizes Patch Management

First National Bank of America Centralizes Patch Management

Technology Category	Cybersecurity & Privacy - Endpoint Security Functional Applications - Enterprise Asset Management Systems (EAM) Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Quality Assurance
Services	Software Design & Engineering Services System Integration
Challenge	Before Automox, FNBA used both Ivanti and PDQ to manage its patching and software updates but was experiencing difficulties with accurate patch reporting and completing patch updates. The use of legacy patch management systems sometimes left FNBA with false results, leading to potential vulnerabilities and forcing the team to check that each patch went through, manually. Pushing through certain patches also resulted in other system malfunctions. Previous patch management systems seemed mismatched, hard to use, and tough to configure. FNBA had trouble taking action because of poorly integrated features that would result in breaking other necessary pieces of their environment. Read More
About Customer	The First National Bank of America (FNBA) is a full-service financial services institution, offering customers high-yield certificates of deposit and savings accounts, non-QM mortgages, commercial loans, self-directed IRA loans, and more. With 300 employees and 750 endpoints in its estate, FNBA excels at providing an exceptional experience and exceeding the expectations of each customer. The bank is focused on delivering high-quality financial services and maintaining a secure and efficient IT infrastructure to support its operations. Read More
Solution	Automox was a game-changer for FNBA’s IT Security Team. Now operating in a VPN-free environment, FNBA can focus on more strategic business areas by leaning into automation. Automox empowered FNBA with insight into all devices, meaning technicians no longer had to manually check devices. This led to a significant reduction in hours spent patching. Furthermore, the IT team was able to manage its work schedule with much more ease and efficiency. FNBA’s top priority was implementing a patch management solution derived from a VPN-free platform. Previously, if a device left the network, it was lost – the previous agent lacked full visibility, leading to a heap of potential weaknesses. With Automox’s cloud interface, that’s no longer a problem. FNBA uses Rapid7 insight vulnerability management (IVM) to evaluate security risks and determine an acceptable level of risks. With management setting the risk levels, Automox needed to deliver against coinciding KPIs to be considered effective. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Functional Applications - Enterprise Asset Management Systems (EAM)

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Challenge

Before Automox, FNBA used both Ivanti and PDQ to manage its patching and software updates but was experiencing difficulties with accurate patch reporting and completing patch updates. The use of legacy patch management systems sometimes left FNBA with false results, leading to potential vulnerabilities and forcing the team to check that each patch went through, manually. Pushing through certain patches also resulted in other system malfunctions. Previous patch management systems seemed mismatched, hard to use, and tough to configure. FNBA had trouble taking action because of poorly integrated features that would result in breaking other necessary pieces of their environment.

About Customer

The First National Bank of America (FNBA) is a full-service financial services institution, offering customers high-yield certificates of deposit and savings accounts, non-QM mortgages, commercial loans, self-directed IRA loans, and more. With 300 employees and 750 endpoints in its estate, FNBA excels at providing an exceptional experience and exceeding the expectations of each customer. The bank is focused on delivering high-quality financial services and maintaining a secure and efficient IT infrastructure to support its operations.

Solution

Automox was a game-changer for FNBA’s IT Security Team. Now operating in a VPN-free environment, FNBA can focus on more strategic business areas by leaning into automation. Automox empowered FNBA with insight into all devices, meaning technicians no longer had to manually check devices. This led to a significant reduction in hours spent patching. Furthermore, the IT team was able to manage its work schedule with much more ease and efficiency. FNBA’s top priority was implementing a patch management solution derived from a VPN-free platform. Previously, if a device left the network, it was lost – the previous agent lacked full visibility, leading to a heap of potential weaknesses. With Automox’s cloud interface, that’s no longer a problem. FNBA uses Rapid7 insight vulnerability management (IVM) to evaluate security risks and determine an acceptable level of risks. With management setting the risk levels, Automox needed to deliver against coinciding KPIs to be considered effective.

Impact #1	Automox ensured that FNBA's patch solutions remediate vulnerabilities every time, reducing security risks.
Impact #2	The VPN-free solution allows employees to receive updates as long as they have internet access, ensuring continuous patch management.
Impact #3	Automox's cloud interface provides full visibility into all devices, whether on the company network or not, eliminating the need for manual checks.

Impact #1

Automox ensured that FNBA's patch solutions remediate vulnerabilities every time, reducing security risks.

Impact #2

The VPN-free solution allows employees to receive updates as long as they have internet access, ensuring continuous patch management.

Impact #3

Automox's cloud interface provides full visibility into all devices, whether on the company network or not, eliminating the need for manual checks.

Benefit #1	FNBA has 750 endpoints in its estate.
Benefit #2	The bank employs 300 people.

Benefit #1

FNBA has 750 endpoints in its estate.

Benefit #2

The bank employs 300 people.

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Overview

First National Bank of America Centralizes Patch Management

Operational Impact

Quantitative Benefit