IBM Case Studies Finding quicker, more effective ways to connect bright minds

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	Finding quicker, more effective ways to connect bright minds IBM

Finding quicker, more effective ways to connect bright minds

IBM

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Education
Applicable Functions	Business Operation Human Resources
Use Cases	Collaborative Robotics Remote Collaboration
Services	Software Design & Engineering Services System Integration
Challenge	The University of Zurich, one of the leading research universities in Europe, needed a way to facilitate efficient and effective collaboration among its staff and students. The university community was in constant communication, with more than 500,000 internal emails sent daily. While email was an efficient tool for transferring certain types of information, the university believed that other options such as file sharing, wikis, forums, and online communities would be faster and more effective in some cases. Read More
About Customer	The University of Zurich is one of the leading research universities in Europe and offers the widest range of courses in Switzerland. It serves 26,000 students across seven faculties and employs more than 6,000 staff. The university community is in constant communication, with more than 500,000 internal emails sent daily. The university needed a way to facilitate efficient and effective collaboration among its staff and students, and to enable them to work productively anywhere, anytime. Read More
Solution	The university worked closely with IBM and Belsoft, an IBM Business Partner, to add IBM Connections, a social network platform featuring a variety of communication options such as on-premise file sharing, forums, wikis, blogs, surveys, polls, and online communities to its enterprise collaboration suite. This suite also includes IBM Notes and IBM Sametime. The university has made IBM Connections available to a subset of users, and the initial uptake has been extremely positive. For example, the HR department is already using the platform to organize orientation for new staff and to give them further information about their respective departments and faculties. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Education

Applicable Functions

Business Operation

Human Resources

Use Cases

Collaborative Robotics

Remote Collaboration

Services

Software Design & Engineering Services

System Integration

Challenge

The University of Zurich, one of the leading research universities in Europe, needed a way to facilitate efficient and effective collaboration among its staff and students. The university community was in constant communication, with more than 500,000 internal emails sent daily. While email was an efficient tool for transferring certain types of information, the university believed that other options such as file sharing, wikis, forums, and online communities would be faster and more effective in some cases.

About Customer

The University of Zurich is one of the leading research universities in Europe and offers the widest range of courses in Switzerland. It serves 26,000 students across seven faculties and employs more than 6,000 staff. The university community is in constant communication, with more than 500,000 internal emails sent daily. The university needed a way to facilitate efficient and effective collaboration among its staff and students, and to enable them to work productively anywhere, anytime.

Solution

The university worked closely with IBM and Belsoft, an IBM Business Partner, to add IBM Connections, a social network platform featuring a variety of communication options such as on-premise file sharing, forums, wikis, blogs, surveys, polls, and online communities to its enterprise collaboration suite. This suite also includes IBM Notes and IBM Sametime. The university has made IBM Connections available to a subset of users, and the initial uptake has been extremely positive. For example, the HR department is already using the platform to organize orientation for new staff and to give them further information about their respective departments and faculties.

Impact #1	The university now has a collaboration hub built on IBM collaboration technology, delivering communication tools to suit any scenario and helping members of its community work together to achieve greater success.
Impact #2	The Connections solution fits seamlessly into the university’s existing collaboration hub, which includes offerings such as IBM Notes for email and IBM iNotes for webmail.
Impact #3	Using IBM Notes Traveler, students and staff can access emails from mobile devices, enabling them to work more productively away from their desks.

Impact #1

The university now has a collaboration hub built on IBM collaboration technology, delivering communication tools to suit any scenario and helping members of its community work together to achieve greater success.

Impact #2

The Connections solution fits seamlessly into the university’s existing collaboration hub, which includes offerings such as IBM Notes for email and IBM iNotes for webmail.

Impact #3

Using IBM Notes Traveler, students and staff can access emails from mobile devices, enabling them to work more productively away from their desks.

Benefit #1	40,000 total users of the collaboration hub
Benefit #2	16,000 people using iNotes webmail
Benefit #3	Access from over 3,000 mobile devices

Benefit #1

40,000 total users of the collaboration hub

Benefit #2

16,000 people using iNotes webmail

Benefit #3

Access from over 3,000 mobile devices

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Overview

Finding quicker, more effective ways to connect bright minds

Operational Impact

Quantitative Benefit