NETSCOUT Case Studies Financial Services Leader Accelerates Data Center Transformation and Maintains Business Continuity With NETSCOUT

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	Financial Services Leader Accelerates Data Center Transformation and Maintains Business Continuity With NETSCOUT NETSCOUT

Financial Services Leader Accelerates Data Center Transformation and Maintains Business Continuity With NETSCOUT

NETSCOUT

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Infrastructure as a Service (IaaS) - Hybrid Cloud Infrastructure as a Service (IaaS) - Private Cloud Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Remote Asset Management Remote Collaboration Remote Control
Services	Cloud Planning, Design & Implementation Services System Integration Testing & Certification
Challenge	The financial services company was in the final stages of a Data Center Transformation plan, which included consolidating the company’s on-premises data centers and transitioning other technology platforms and application workloads to additional Equinix Co-lo facilities. They were also looking to improve financial services delivery and reduce expenses by better leveraging the Amazon Web Services (AWS) and Microsoft Azure (Azure) multi-cloud environments, as well as expanding regional customer outreach on Cisco Voice over IP (VoIP) and Webex voice/video channels to conduct portfolio reviews and shareholder sessions. Furthermore, they needed to assure end-user experience to company workers-at-home who were suddenly relying on formerly underutilized virtual private network (VPN) and Citrix virtual desktop infrastructure (VDI) platforms for business service delivery. Read More
About Customer	The customer is a leading investment management organization that focuses on delivering superior, consistent results for long-term investors. The company maintains regional offices across four continents. For years, the company’s information technology (IT) team has capitalized on the use of the NETSCOUT nGeniusONE Service Assurance platform and smart visibility approach to satisfactorily address technology challenges in their data center and call center environments. The company relies on such networking technology as Cisco Communications & Collaboration (UC&C), multi-cloud, and Equinix Co-location (Co-lo) facilities to deliver voice, video, and data application services to their user community. Read More
Solution	The IT team brought needed visibility into this transforming environment by adding NETSCOUT data sources. They installed InfiniStreamNG (ISNG) appliances at the new Equinix Co-lo facilities, which transform network traffic moving to/from company data centers and the Equinix and multi-cloud environments into smart data for use with nGeniusONE’s application, UC&C, and network analytics. They implemented nGenius 5010 packet flow switch (PFS) appliances in Equinix Co-lo facilities to support 40G network speeds and connections to/from AWS and Azure multi-cloud services and the company’s data center locations. They also expanded the use of already-deployed vSTREAM virtual appliances to get closer visibility into the application workloads running in AWS and Azure services at the Equinix Co-lo. In the Cisco environment, the IT team uses this expanded visibility to monitor network handoffs to Webex, which provides IT and Cisco Webex engineers with evidence that can be used for assessing UC&C service quality and troubleshooting. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Infrastructure as a Service (IaaS) - Hybrid Cloud

Infrastructure as a Service (IaaS) - Private Cloud

Infrastructure as a Service (IaaS) - Public Cloud

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Remote Collaboration

Remote Control

Services

Cloud Planning, Design & Implementation Services

System Integration

Testing & Certification

Challenge

The financial services company was in the final stages of a Data Center Transformation plan, which included consolidating the company’s on-premises data centers and transitioning other technology platforms and application workloads to additional Equinix Co-lo facilities. They were also looking to improve financial services delivery and reduce expenses by better leveraging the Amazon Web Services (AWS) and Microsoft Azure (Azure) multi-cloud environments, as well as expanding regional customer outreach on Cisco Voice over IP (VoIP) and Webex voice/video channels to conduct portfolio reviews and shareholder sessions. Furthermore, they needed to assure end-user experience to company workers-at-home who were suddenly relying on formerly underutilized virtual private network (VPN) and Citrix virtual desktop infrastructure (VDI) platforms for business service delivery.

About Customer

The customer is a leading investment management organization that focuses on delivering superior, consistent results for long-term investors. The company maintains regional offices across four continents. For years, the company’s information technology (IT) team has capitalized on the use of the NETSCOUT nGeniusONE Service Assurance platform and smart visibility approach to satisfactorily address technology challenges in their data center and call center environments. The company relies on such networking technology as Cisco Communications & Collaboration (UC&C), multi-cloud, and Equinix Co-location (Co-lo) facilities to deliver voice, video, and data application services to their user community.

Solution

The IT team brought needed visibility into this transforming environment by adding NETSCOUT data sources. They installed InfiniStreamNG (ISNG) appliances at the new Equinix Co-lo facilities, which transform network traffic moving to/from company data centers and the Equinix and multi-cloud environments into smart data for use with nGeniusONE’s application, UC&C, and network analytics. They implemented nGenius 5010 packet flow switch (PFS) appliances in Equinix Co-lo facilities to support 40G network speeds and connections to/from AWS and Azure multi-cloud services and the company’s data center locations. They also expanded the use of already-deployed vSTREAM virtual appliances to get closer visibility into the application workloads running in AWS and Azure services at the Equinix Co-lo. In the Cisco environment, the IT team uses this expanded visibility to monitor network handoffs to Webex, which provides IT and Cisco Webex engineers with evidence that can be used for assessing UC&C service quality and troubleshooting.

Impact #1	The company was able to lead successful data center transformation projects without service downtimes or performance issues that would have garnered unwanted attention from the company’s shareholders.
Impact #2	The company is more fully realizing financial benefits associated with IT’s extended reliance on NETSCOUT as their sole-source service assurance and enterprise visibility provider.
Impact #3	Quality end-user performance was achieved, avoiding potential revenue loss.

Impact #1

The company was able to lead successful data center transformation projects without service downtimes or performance issues that would have garnered unwanted attention from the company’s shareholders.

Impact #2

The company is more fully realizing financial benefits associated with IT’s extended reliance on NETSCOUT as their sole-source service assurance and enterprise visibility provider.

Impact #3

Quality end-user performance was achieved, avoiding potential revenue loss.

Benefit #1	Reduced CapEx, toolsets, and vendor churn
Benefit #2	Assured service delivery to shareholders, employees during data center transformation and remote workforce transitions

Benefit #1

Reduced CapEx, toolsets, and vendor churn

Benefit #2

Assured service delivery to shareholders, employees during data center transformation and remote workforce transitions

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Overview

Financial Services Leader Accelerates Data Center Transformation and Maintains Business Continuity With NETSCOUT

Operational Impact

Quantitative Benefit