NETSCOUT Case Studies Financial Services Company Gains Reliable Visibility with NETSCOUT Packet Flow Switch

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	Financial Services Company Gains Reliable Visibility with NETSCOUT Packet Flow Switch NETSCOUT

Financial Services Company Gains Reliable Visibility with NETSCOUT Packet Flow Switch

NETSCOUT

Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Services	System Integration
Challenge	The financial services company had implemented third-party packet flow switches in their production environment to send network traffic to security tools and NETSCOUT’s service assurance solution. However, when one of the packet flow switches experienced an internal Tap failure, a critical link hosting one of the company’s customer-facing websites was lost. This outage not only impeded visibility to traffic for service assurance and security monitoring during that period, but it also exposed a point of failure in their architecture. The switch’s vendor provided poor customer support, suggesting that IT move line cards for the time being while removing the failed one to send back for repair. This led the IT team to seek a different solution and vendor. Read More
About Customer	The customer is a North America-based financial services company that is a market leader in global asset management. With decades of experience, the company offers a variety of global investing services. It has more than 2,000 employees serving individuals, corporations, and portfolio managers, and manages hundreds of billions in assets. Customers rely on electronic access to the company’s online account information to make critical financial decisions, so any disruptions to the network can be devastating for the business. The company had made a substantial investment in architecting a monitoring network to prevent and resolve disruptions. Read More
Solution	The financial services company’s IT team turned to NETSCOUT, an existing partner for service assurance, to dramatically improve its network monitoring capabilities. They selected the nGenius 3903 Packet Flow Switches (PFS) to provide reliable visibility into the company’s 10 GbE and 40 GbE data centers. The nGenius 3900 PFS series passes line rate traffic from the network to the company’s nGeniusONE Service Assurance platform and InfiniStream appliances for seamless service assurance, as well as to other security and monitoring devices. By leveraging the NETSCOUT architecture design involving passive external Taps, IT was able to eliminate the point of failure of the previous visibility appliances. The nGenius 3903 PFS was selected because it offered unique capabilities critical to the financial management company. These capabilities include monitoring and analysis features on all ports and cards in the switch, including de-duplication which was especially important for the network engineering team. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Services

System Integration

Challenge

The financial services company had implemented third-party packet flow switches in their production environment to send network traffic to security tools and NETSCOUT’s service assurance solution. However, when one of the packet flow switches experienced an internal Tap failure, a critical link hosting one of the company’s customer-facing websites was lost. This outage not only impeded visibility to traffic for service assurance and security monitoring during that period, but it also exposed a point of failure in their architecture. The switch’s vendor provided poor customer support, suggesting that IT move line cards for the time being while removing the failed one to send back for repair. This led the IT team to seek a different solution and vendor.

About Customer

The customer is a North America-based financial services company that is a market leader in global asset management. With decades of experience, the company offers a variety of global investing services. It has more than 2,000 employees serving individuals, corporations, and portfolio managers, and manages hundreds of billions in assets. Customers rely on electronic access to the company’s online account information to make critical financial decisions, so any disruptions to the network can be devastating for the business. The company had made a substantial investment in architecting a monitoring network to prevent and resolve disruptions.

Solution

The financial services company’s IT team turned to NETSCOUT, an existing partner for service assurance, to dramatically improve its network monitoring capabilities. They selected the nGenius 3903 Packet Flow Switches (PFS) to provide reliable visibility into the company’s 10 GbE and 40 GbE data centers. The nGenius 3900 PFS series passes line rate traffic from the network to the company’s nGeniusONE Service Assurance platform and InfiniStream appliances for seamless service assurance, as well as to other security and monitoring devices. By leveraging the NETSCOUT architecture design involving passive external Taps, IT was able to eliminate the point of failure of the previous visibility appliances. The nGenius 3903 PFS was selected because it offered unique capabilities critical to the financial management company. These capabilities include monitoring and analysis features on all ports and cards in the switch, including de-duplication which was especially important for the network engineering team.

Impact #1	The nGenius 3900 PFS is a far more cost-effective solution with all features on all ports and cards.
Impact #2	Dramatically lower management costs with a single vendor for both packet flow switches and service assurance.
Impact #3	Trusted partner relationship based on exceptional experience with local sales team and award-winning customer support organizations.

Impact #1

The nGenius 3900 PFS is a far more cost-effective solution with all features on all ports and cards.

Impact #2

Dramatically lower management costs with a single vendor for both packet flow switches and service assurance.

Impact #3

Trusted partner relationship based on exceptional experience with local sales team and award-winning customer support organizations.

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Overview

Financial Services Company Gains Reliable Visibility with NETSCOUT Packet Flow Switch

Operational Impact