Case Studies FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

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	FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries	Healthcare & Hospitals Life Sciences
Applicable Functions	Business Operation Product Research & Development Quality Assurance
Services	Software Design & Engineering Services System Integration Training
Challenge	FGM, a leading company in the dental technology sector, faced challenges in managing quality, suppliers, new product development, and strategic planning. The company needed a solution to streamline these processes, ensure compliance with various certifications and regulations, and maintain documentation securely and centrally. Additionally, FGM required a system that could facilitate global access to resolve pending activities and improve productivity. Read More
About Customer	FGM Produtos Odontológicos is a prominent player in the dental technology industry, known for its innovative solutions and extensive product line. With over 13 years in the market, FGM is the most highly-sold brand in Brazil for dental bleaching products, serving over 6 million smiles through its Whiteness line. The company exports to countries in the Americas, Europe, and Asia, and holds several certifications, including ISO 9001, ISO 13485, and the Brazilian National Health Surveillance Agency (ANVISA) Good Manufacturing Practices Certificate. FGM operates a 2,600 square meter manufacturing facility in Joinville, Santa Catarina, and offers a wide range of dental products, including resin composites, fiberglass pins, and cementation products. Read More
Solution	FGM implemented the SoftExpert Excellence Suite to manage its quality, suppliers, new product development, and strategic planning processes. The suite's web-based version allowed for global access, enabling the resolution of pending activities from anywhere. The solution centralized documentation, making it accessible to users and auditors both inside and outside the company. The SE Suite facilitated complete product lifecycle management, from creation and design to manufacturing, maintenance, and disposal. It also aligned product development stages with the organization's business strategy, boosting productivity and ensuring compliance with regulatory requirements. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Product Lifecycle Management Systems (PLM)

Applicable Industries

Healthcare & Hospitals

Life Sciences

Applicable Functions

Business Operation

Product Research & Development

Quality Assurance

Services

Software Design & Engineering Services

System Integration

Training

Challenge

FGM, a leading company in the dental technology sector, faced challenges in managing quality, suppliers, new product development, and strategic planning. The company needed a solution to streamline these processes, ensure compliance with various certifications and regulations, and maintain documentation securely and centrally. Additionally, FGM required a system that could facilitate global access to resolve pending activities and improve productivity.

About Customer

FGM Produtos Odontológicos is a prominent player in the dental technology industry, known for its innovative solutions and extensive product line. With over 13 years in the market, FGM is the most highly-sold brand in Brazil for dental bleaching products, serving over 6 million smiles through its Whiteness line. The company exports to countries in the Americas, Europe, and Asia, and holds several certifications, including ISO 9001, ISO 13485, and the Brazilian National Health Surveillance Agency (ANVISA) Good Manufacturing Practices Certificate. FGM operates a 2,600 square meter manufacturing facility in Joinville, Santa Catarina, and offers a wide range of dental products, including resin composites, fiberglass pins, and cementation products.

Solution

FGM implemented the SoftExpert Excellence Suite to manage its quality, suppliers, new product development, and strategic planning processes. The suite's web-based version allowed for global access, enabling the resolution of pending activities from anywhere. The solution centralized documentation, making it accessible to users and auditors both inside and outside the company. The SE Suite facilitated complete product lifecycle management, from creation and design to manufacturing, maintenance, and disposal. It also aligned product development stages with the organization's business strategy, boosting productivity and ensuring compliance with regulatory requirements.

Impact #1	The SoftExpert Excellence Suite improved FGM's quality management by ensuring compliance with norms and regulations, reducing operational overload, and providing transparency and visibility for all employees.
Impact #2	The solution enhanced performance management by diffusing strategic objectives across all organizational levels, improving communication with clients, suppliers, and partners, and aligning objectives with key performance indicators.
Impact #3	For product management, the suite allowed for complete lifecycle management, centralized product development data, and provided a comprehensive audit trail for changes, reducing costs associated with prototypes and rework.

Impact #1

The SoftExpert Excellence Suite improved FGM's quality management by ensuring compliance with norms and regulations, reducing operational overload, and providing transparency and visibility for all employees.

Impact #2

The solution enhanced performance management by diffusing strategic objectives across all organizational levels, improving communication with clients, suppliers, and partners, and aligning objectives with key performance indicators.

Impact #3

For product management, the suite allowed for complete lifecycle management, centralized product development data, and provided a comprehensive audit trail for changes, reducing costs associated with prototypes and rework.

Benefit #1	FGM serves over 6 million smiles through its Whiteness line.
Benefit #2	The company operates a 2,600 square meter manufacturing facility.
Benefit #3	FGM holds multiple certifications, including ISO 9001, ISO 13485, and ANVISA Good Manufacturing Practices Certificate.

Benefit #1

FGM serves over 6 million smiles through its Whiteness line.

Benefit #2

The company operates a 2,600 square meter manufacturing facility.

Benefit #3

FGM holds multiple certifications, including ISO 9001, ISO 13485, and ANVISA Good Manufacturing Practices Certificate.

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Overview

FGM Uses Solutions to Optimize Quality, Supplier and Strategic Planning Management and Develop New Products

Operational Impact

Quantitative Benefit