DocuWare Case Studies Federation of Organizations Leverages DocuWare Cloud for Streamlined Operations

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	Federation of Organizations Leverages DocuWare Cloud for Streamlined Operations DocuWare

Federation of Organizations Leverages DocuWare Cloud for Streamlined Operations

DocuWare

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Human Resources
Use Cases	Regulatory Compliance Monitoring Remote Collaboration
Services	Cloud Planning, Design & Implementation Services
Challenge	Federation of Organizations, a multi-service, community-based social wellness agency, had been using the DocuWare on-premises solution for almost 10 years, but utilized only basic capabilities. IT Director Michael Serrano wanted to review and further leverage the DocuWare solution. As a result, he learned about the increased functionality that would be gained by migrating to DocuWare Cloud. He educated the department heads and staff about how the cloud worked. The challenge was to break down the misconception that if software is not on-premises it’s not secure. Once he explained how information is encrypted and transmitted, everyone jumped on board. The migration to the cloud solution went live in early April 2020, at a time when staffers were adapting to working from home due to COVID-19. Read More
About Customer	Federation of Organizations is a multi-service, community-based social wellness agency that provides health and wellness, senior and children’s, housing and support services in Suffolk, Nassau, Queens, Brooklyn, Bronx and Manhattan. The organization had been using the DocuWare on-premises solution for almost 10 years, but utilized only basic capabilities. The IT Director, Michael Serrano, wanted to review and further leverage the DocuWare solution. As a result, he learned about the increased functionality that would be gained by migrating to DocuWare Cloud. He educated the department heads and staff about how the cloud worked. Read More
Solution	Serrano developed a migration plan and the cloud solution went live in early April 2020. At the time, staffers were adapting to working from home due to COVID-19, but because they were already familiar with DocuWare, the transition was straightforward. Federation also integrated DocuWare Cloud with its Abila MIP Fund Accounting software. DocuWare’s automation features streamlined managers and staffers’ key tasks. Now, most documents arrive electronically so there’s less need for scanning. Employees can print electronic documents directly into DocuWare. The documents are then sent to a monitored folder that automatically distributes them into the corresponding DocuWare in-baskets. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Human Resources

Use Cases

Regulatory Compliance Monitoring

Remote Collaboration

Services

Cloud Planning, Design & Implementation Services

Challenge

Federation of Organizations, a multi-service, community-based social wellness agency, had been using the DocuWare on-premises solution for almost 10 years, but utilized only basic capabilities. IT Director Michael Serrano wanted to review and further leverage the DocuWare solution. As a result, he learned about the increased functionality that would be gained by migrating to DocuWare Cloud. He educated the department heads and staff about how the cloud worked. The challenge was to break down the misconception that if software is not on-premises it’s not secure. Once he explained how information is encrypted and transmitted, everyone jumped on board. The migration to the cloud solution went live in early April 2020, at a time when staffers were adapting to working from home due to COVID-19.

About Customer

Federation of Organizations is a multi-service, community-based social wellness agency that provides health and wellness, senior and children’s, housing and support services in Suffolk, Nassau, Queens, Brooklyn, Bronx and Manhattan. The organization had been using the DocuWare on-premises solution for almost 10 years, but utilized only basic capabilities. The IT Director, Michael Serrano, wanted to review and further leverage the DocuWare solution. As a result, he learned about the increased functionality that would be gained by migrating to DocuWare Cloud. He educated the department heads and staff about how the cloud worked.

Solution

Serrano developed a migration plan and the cloud solution went live in early April 2020. At the time, staffers were adapting to working from home due to COVID-19, but because they were already familiar with DocuWare, the transition was straightforward. Federation also integrated DocuWare Cloud with its Abila MIP Fund Accounting software. DocuWare’s automation features streamlined managers and staffers’ key tasks. Now, most documents arrive electronically so there’s less need for scanning. Employees can print electronic documents directly into DocuWare. The documents are then sent to a monitored folder that automatically distributes them into the corresponding DocuWare in-baskets.

Impact #1	The transition to the cloud solution was straightforward as the staff were already familiar with DocuWare.
Impact #2	The automation features of DocuWare streamlined managers and staffers’ key tasks.
Impact #3	Most documents now arrive electronically so there’s less need for scanning.

Impact #1

The transition to the cloud solution was straightforward as the staff were already familiar with DocuWare.

Impact #2

The automation features of DocuWare streamlined managers and staffers’ key tasks.

Impact #3

Most documents now arrive electronically so there’s less need for scanning.

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Overview

Federation of Organizations Leverages DocuWare Cloud for Streamlined Operations

Operational Impact