IBM Case Studies Faster, cheaper, smarter—the next evolution of chatbots

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	Faster, cheaper, smarter—the next evolution of chatbots IBM

Faster, cheaper, smarter—the next evolution of chatbots

IBM

Technology Category	Analytics & Modeling - Natural Language Processing (NLP) Application Infrastructure & Middleware - API Integration & Management Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Professional Service Software
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Chatbots Computer Vision Speech Recognition
Services	Software Design & Engineering Services System Integration
Challenge	Streebo Inc., a developer of mobile technology solutions, conceptualized a new chatbot accelerator solution but needed the right technology and support to bring this new tool to market. Many of the company’s existing customers had already approached the business, requesting digital transformation apps that included chatbot and messaging functionality. However, the process of delivering on these requests was less than ideal. To bring this breakthrough accelerator to market, Streebo needed the right technology and the right partner. Read More
About Customer	Streebo Inc. is a developer of mobile technology solutions comprised of prebuilt, prefabricated components that offer extensive customization. The business is headquartered in Houston, Texas with an additional office in Ahmedabad, India. Founded in 2008 as a services company, IBM Business Partner Streebo has transformed into a developer of mobile technology solutions. The company has conceptualized a new chatbot accelerator solution and needed the right technology and support to bring this new tool to market. Read More
Solution	Streebo chose to incorporate IBM Watson technology into its new chatbot accelerator. The Streebo Digital Experience Accelerator (DXA) offers a low-code, no-code development platform that can create nuanced, robust and intelligent chatbots without a lengthy training period. IBM Watson Assistant acts as the heart of the solution, with the Streebo accelerator built on top. Users can then choose from a catalog of already developed chatbot templates and widgets to create a customized solution that fits their unique needs. DXA can also be used with IBM Cloud Pak for Data, allowing deployment of these conversational chat solutions either on premise or in multi-cloud environments. For businesses that want to modernize their entire application infrastructure, infusing both their new chatbot and their architecture with AI, Streebo takes advantage of both IBM Cloud Pak for Applications and IBM Cloud Pak for Integration. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Natural Language Processing (NLP)

Application Infrastructure & Middleware - API Integration & Management

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Professional Service

Software

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Chatbots

Computer Vision

Speech Recognition

Services

Software Design & Engineering Services

System Integration

Challenge

Streebo Inc., a developer of mobile technology solutions, conceptualized a new chatbot accelerator solution but needed the right technology and support to bring this new tool to market. Many of the company’s existing customers had already approached the business, requesting digital transformation apps that included chatbot and messaging functionality. However, the process of delivering on these requests was less than ideal. To bring this breakthrough accelerator to market, Streebo needed the right technology and the right partner.

About Customer

Streebo Inc. is a developer of mobile technology solutions comprised of prebuilt, prefabricated components that offer extensive customization. The business is headquartered in Houston, Texas with an additional office in Ahmedabad, India. Founded in 2008 as a services company, IBM Business Partner Streebo has transformed into a developer of mobile technology solutions. The company has conceptualized a new chatbot accelerator solution and needed the right technology and support to bring this new tool to market.

Solution

Streebo chose to incorporate IBM Watson technology into its new chatbot accelerator. The Streebo Digital Experience Accelerator (DXA) offers a low-code, no-code development platform that can create nuanced, robust and intelligent chatbots without a lengthy training period. IBM Watson Assistant acts as the heart of the solution, with the Streebo accelerator built on top. Users can then choose from a catalog of already developed chatbot templates and widgets to create a customized solution that fits their unique needs. DXA can also be used with IBM Cloud Pak for Data, allowing deployment of these conversational chat solutions either on premise or in multi-cloud environments. For businesses that want to modernize their entire application infrastructure, infusing both their new chatbot and their architecture with AI, Streebo takes advantage of both IBM Cloud Pak for Applications and IBM Cloud Pak for Integration.

Impact #1	With DXA, Streebo has dramatically changed how it brings chatbot solutions to its customers.
Impact #2	The simplified development interface also makes it possible for business managers with little technical skill to easily build out and educate a secure, robust and scalable bot solution in little time.
Impact #3	Streebo is thoroughly pleased with its choice of Watson to bolster its new DXA solution.

Impact #1

With DXA, Streebo has dramatically changed how it brings chatbot solutions to its customers.

Impact #2

The simplified development interface also makes it possible for business managers with little technical skill to easily build out and educate a secure, robust and scalable bot solution in little time.

Impact #3

Streebo is thoroughly pleased with its choice of Watson to bolster its new DXA solution.

Benefit #1	~9x faster than comparable coding and development methods, according to internal research
Benefit #2	~80% cheaper than previously used chatbot development processes
Benefit #3	<8 weeks to create a minimum viable product for a new chatbot

Benefit #1

~9x faster than comparable coding and development methods, according to internal research

Benefit #2

~80% cheaper than previously used chatbot development processes

Benefit #3

<8 weeks to create a minimum viable product for a new chatbot

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Overview

Faster, cheaper, smarter—the next evolution of chatbots

Operational Impact

Quantitative Benefit