Plivo
Case Studies
Fastboy Marketing Enhances Customer Service with Plivo
Overview
Fastboy Marketing Enhances Customer Service with PlivoPlivo |
Application Infrastructure & Middleware - Event-Driven Application Platform as a Service (PaaS) - Application Development Platforms | |
Telecommunications | |
Sales & Marketing | |
Time Sensitive Networking | |
System Integration | |
Operational Impact
The switch to Plivo has resulted in several operational benefits for Fastboy. The user-friendly interface of Plivo's dashboard has made it easier for the team to manage billing and access message details. The simple APIs and easy integration process have saved the developers a significant amount of time. Moreover, the company has found Plivo's support to be timely and responsive. Despite being approached by another vendor with a better price, Fastboy chose to stick with Plivo, indicating their satisfaction with the service. The ease of use, simple integration, and responsive support have made Plivo a valuable partner for Fastboy. | |
Quantitative Benefit
Lower monthly costs due to Plivo's pay-as-you-go pricing model | |
Less developer time spent supporting the platform due to Plivo's simple SMS API and easy integration | |
Millions of SMS messages sent monthly to customers on multiple continents | |