Comodo Case Studies Family Fund's Battle Against Spam: A Comodo Antispam Gateway Case Study

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	Family Fund's Battle Against Spam: A Comodo Antispam Gateway Case Study Comodo

Family Fund's Battle Against Spam: A Comodo Antispam Gateway Case Study

Comodo

Technology Category	Cybersecurity & Privacy - Endpoint Security Networks & Connectivity - Gateways
Applicable Industries	National Security & Defense
Use Cases	Inventory Management Tamper Detection
Challenge	Family Fund, the UK's largest provider of grants to low-income families raising disabled or seriously ill children and young people, faced a significant challenge with their email system. In March, they reached out to Comodo's Business and Enterprise Support Team as several of their users were unable to send any emails through the Antispam Gateway's outbound email filters. An initial investigation revealed that these user accounts were attempting to send two to four emails per minute, leading to the Antispam Gateway's sending limits locking these accounts. Further investigation revealed that the existing anti-malware provider had allowed these user's computers to become infected with a spam-sending virus. This situation threatened to disrupt their communication with various stakeholders, including families, donors, and suppliers. Read More
About Customer	Family Fund is the largest provider of grants to low-income families raising disabled or seriously ill children and young people in the UK. They play a crucial role in supporting these families, providing them with the necessary financial assistance to meet their needs. Their work involves extensive communication with various stakeholders, including the families they support, donors, and suppliers. Therefore, a reliable and secure email system is vital for their operations. However, they faced a significant challenge when their existing anti-malware provider failed to prevent their user's computers from becoming infected with a spam-sending virus. Read More
Solution	Comodo, understanding the urgency of the situation, responded swiftly to Family Fund's predicament. They offered their Endpoint Security Manager anti-malware management solution as a preferable alternative to the existing solution. Within a few hours, Comodo's support technicians, given remote assistance access, had the Endpoint Security Manager installed, configured, and running on Family Fund's network. They also provided a demonstration on how to deploy the management agents, create and deploy the anti-malware agents, and manage computer groups and policies. The Endpoint Security Manager proved to be a solution that helped minimize risk and offered system administration capabilities not found in products previously used by Family Fund, enabling a quick resolution to day-to-day requests for assistance from their users. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Networks & Connectivity - Gateways

Applicable Industries

National Security & Defense

Use Cases

Inventory Management

Tamper Detection

Challenge

Family Fund, the UK's largest provider of grants to low-income families raising disabled or seriously ill children and young people, faced a significant challenge with their email system. In March, they reached out to Comodo's Business and Enterprise Support Team as several of their users were unable to send any emails through the Antispam Gateway's outbound email filters. An initial investigation revealed that these user accounts were attempting to send two to four emails per minute, leading to the Antispam Gateway's sending limits locking these accounts. Further investigation revealed that the existing anti-malware provider had allowed these user's computers to become infected with a spam-sending virus. This situation threatened to disrupt their communication with various stakeholders, including families, donors, and suppliers.

About Customer

Family Fund is the largest provider of grants to low-income families raising disabled or seriously ill children and young people in the UK. They play a crucial role in supporting these families, providing them with the necessary financial assistance to meet their needs. Their work involves extensive communication with various stakeholders, including the families they support, donors, and suppliers. Therefore, a reliable and secure email system is vital for their operations. However, they faced a significant challenge when their existing anti-malware provider failed to prevent their user's computers from becoming infected with a spam-sending virus.

Solution

Comodo, understanding the urgency of the situation, responded swiftly to Family Fund's predicament. They offered their Endpoint Security Manager anti-malware management solution as a preferable alternative to the existing solution. Within a few hours, Comodo's support technicians, given remote assistance access, had the Endpoint Security Manager installed, configured, and running on Family Fund's network. They also provided a demonstration on how to deploy the management agents, create and deploy the anti-malware agents, and manage computer groups and policies. The Endpoint Security Manager proved to be a solution that helped minimize risk and offered system administration capabilities not found in products previously used by Family Fund, enabling a quick resolution to day-to-day requests for assistance from their users.

Impact #1	The implementation of Comodo's Endpoint Security Manager brought significant operational benefits to Family Fund. It not only helped in minimizing the risk of spam-sending viruses but also improved the system administration capabilities. The solution provided a quick resolution to day-to-day requests for assistance from their users, enhancing the efficiency of their operations. Moreover, the Antispam Gateway's ability to stop infected user's email accounts from sending further emails saved Family Fund a lot of time in applying to blacklist management databases requesting removal from their blacklists, ensuring uninterrupted communication with their stakeholders.

Impact #1

The implementation of Comodo's Endpoint Security Manager brought significant operational benefits to Family Fund. It not only helped in minimizing the risk of spam-sending viruses but also improved the system administration capabilities. The solution provided a quick resolution to day-to-day requests for assistance from their users, enhancing the efficiency of their operations. Moreover, the Antispam Gateway's ability to stop infected user's email accounts from sending further emails saved Family Fund a lot of time in applying to blacklist management databases requesting removal from their blacklists, ensuring uninterrupted communication with their stakeholders.

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Overview

Family Fund's Battle Against Spam: A Comodo Antispam Gateway Case Study

Operational Impact