Case Studies Exom Group Deploys Veeva Vault eTMF for Efficient Document Management and Real-time Visibility
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Exom Group Deploys Veeva Vault eTMF for Efficient Document Management and Real-time Visibility

Platform as a Service (PaaS) - Data Management Platforms
Healthcare & Hospitals
Life Sciences
Product Research & Development
Clinical Image Analysis
Remote Collaboration
Cloud Planning, Design & Implementation Services
Exom Group, a global contract research organization (CRO) for the life sciences industry, was experiencing rapid growth. With each additional sponsor came more clinical trials and corresponding documents to manage. The company was using an electronic data capture (EDC) platform with limited document management functionality. Users had to waste time logging in and out of the EDC system every time they needed to access the TMF rather than being able to upload documents in process. Exom was also challenged by a pattern of missing, duplicate, and unauthorized documents, while signatures and timestamping had to be performed manually. Exom wanted to provide investigator sites and sponsors with a single access point for all clinical information to streamline collaboration and ensure TMF completeness.
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Exom Group is a global contract research organization (CRO) for the life sciences industry. The company specializes in providing technology and value-added services for clinical research and personalized health. Exom Group is dedicated to streamlining the clinical trial process and raising efficiency to a very high level. The company is committed to ensuring that all study documents are complete, current, and accurate, and that sponsors have clear visibility into the status of a study at all times. This commitment to efficiency and transparency is reflected in Exom Group's choice of technology solutions, such as the Veeva Vault eTMF system, which has transformed the company's manual processes into automated, integrated workflows.
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Exom deployed cloud-based Veeva Vault eTMF to streamline trial processes and achieve greater efficiency. Veeva Vault eTMF is now improving Exom collaboration with investigator sites and provides sponsors with remote document access, electronic signature capture, and real-time visibility. Veeva Vault cloud technology has transformed Exom’s manual processes into automated, integrated workflows that enable high levels of efficiency, insight, and collaboration. Additionally, with an eye on the future, Exom turned to Veeva because Veeva Vault eTMF seamlessly integrates with Veeva’s comprehensive clinical suite of document and data management applications. Veeva Vault Clinical Suite is the industry’s first cloud platform that combines EDC, eSource, CTMS, eTMF, and study start-up to unify clinical data management and clinical operations.
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Increased Collaboration with Investigator Sites: One of the most important areas of improvement to Exom since switching to Veeva Vault eTMF has been improved collaboration with its investigator sites. They now have increased visibility and information is always available and accessible by all parties through the cloud.
Active TMF Management Increases Control, Compliance, Speed: With active TMF management enabled by Veeva Vault eTMF, documents and processes are managed in real time, as the TMF is being generated, and in one easily accessible place.
Streamlined Clinical Trials Enhances Efficiency: Exom determined that Veeva Vault eTMF is the only application that enables active TMF management for real-time visibility, control, and inspection readiness.
After its first deployment at 50 clinical sites across two studies, Exom realized between 30% and 40% efficiency gains in document management over its prior paper-based approach.
The company also saved approximately 80% in courier costs for collecting and delivering documents with sites.
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