Eventbrite, a leading global events marketplace, recognized the need to reduce its carbon footprint to ensure the long-term health of the communities it serves. Despite having a strong corporate governance and an active social impact team, the company realized in 2021 that it needed to prioritize the 'Environmental' aspect of its ESG (Environmental, Social, Governance) strategic planning. The challenge was to set realistic climate goals and transform them into actionable steps. As a SaaS company, Eventbrite's most significant emissions were hidden in its supply chain, also known as indirect or Scope 3 emissions. The company needed a comprehensive climate program that could address both its direct and indirect emissions with accountable and high-impact reduction strategies.
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