NETSCOUT Case Studies European Military Agencies Improve Network Performance, Data Security with NETSCOUT

Edit This Case Study Record

	European Military Agencies Improve Network Performance, Data Security with NETSCOUT NETSCOUT

European Military Agencies Improve Network Performance, Data Security with NETSCOUT

NETSCOUT

Technology Category	Cybersecurity & Privacy - Database Security Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	National Security & Defense
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Services	System Integration Testing & Certification
Challenge	The defense agencies of a European country were facing challenges with their expanding network topology and speed requirements for military purposes. They also needed to increase data storage for forensic activities and data encryption for enhanced government security mandates. The IT provider had to comply with policies regarding the monitoring approaches used to support sensitive military business. These guidelines applied to post-incident troubleshooting, which relegated the IT provider’s troubleshooting to a reactive approach reliant on network packet captures for off-line forensic analysis. The military also prioritized the use of additional safeguards, including mandatory data encryption in the communications environment. These challenges made gaining the visibility necessary to manage the performance of these networks even more complex. Read More
About Customer	The defense agencies tasked with safeguarding this European country have entrusted operations of non-military network and application elements to a government-owned information technology (IT) provider. Whether deployed in ground, air, or naval defense pursuits, today’s military applications must rely on many commercial network, application, and Unified Communications (UC) technologies to operate sufficiently. The IT provider offers the subject matter expertise necessary to support these general-purpose technology platforms on behalf of the country’s defense agencies. The country’s military agencies and IT provider each benefit from this business partnership. Defense agencies can better-focus on core military missions by offloading labor-intensive monitoring of non-military technology platforms to the IT provider. The military benefits from the IT provider’s ability to recruit and retain industry-proven network, application, UC, and cybersecurity technologists, leading to workload efficiencies and related opportunities to reduced government spending. The IT provider can apply lessons learned with this military customer to benefit other company delivery teams operating in government jurisdictions across the globe. Read More
Solution	The IT provider is meeting the customer’s new network and security-related requirements by adding next-generation InfiniStreamNG (ISNG) and nGenius packet flow switch appliance technology to their data center environments. The ISNG appliances offer both expanded storage and encryption support to meet the military’s requirements. The nGenius PFS appliances support the customer’s demand for both 40 GbE and 100 GbE network speeds, while also enabling the IT provider to aggregate, replicate, distribute and manage the flows of traffic from the network to monitoring tools to improve performance of the downstream devices. Performance of applications and services across the military network is now better assured, with the IT provider’s specialized Service Performance Analysis technologists operating as “firefighters” who troubleshoot problems as they occur, using nGeniusONE in the following manner: When a performance issue is observed in the service delivery environment, the Service Performance Analysis team can use nGeniusONE as-needed in key locations to conduct forensic activities to troubleshoot and identify root cause. By generating nGeniusONE Service Dashboard views, the team quickly, contextually drills down into precise, packet-level details and analysis, without the need for time-consuming packet captures and off-line analysis. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Database Security

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

National Security & Defense

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Services

System Integration

Testing & Certification

Challenge

The defense agencies of a European country were facing challenges with their expanding network topology and speed requirements for military purposes. They also needed to increase data storage for forensic activities and data encryption for enhanced government security mandates. The IT provider had to comply with policies regarding the monitoring approaches used to support sensitive military business. These guidelines applied to post-incident troubleshooting, which relegated the IT provider’s troubleshooting to a reactive approach reliant on network packet captures for off-line forensic analysis. The military also prioritized the use of additional safeguards, including mandatory data encryption in the communications environment. These challenges made gaining the visibility necessary to manage the performance of these networks even more complex.

About Customer

The defense agencies tasked with safeguarding this European country have entrusted operations of non-military network and application elements to a government-owned information technology (IT) provider. Whether deployed in ground, air, or naval defense pursuits, today’s military applications must rely on many commercial network, application, and Unified Communications (UC) technologies to operate sufficiently. The IT provider offers the subject matter expertise necessary to support these general-purpose technology platforms on behalf of the country’s defense agencies. The country’s military agencies and IT provider each benefit from this business partnership. Defense agencies can better-focus on core military missions by offloading labor-intensive monitoring of non-military technology platforms to the IT provider. The military benefits from the IT provider’s ability to recruit and retain industry-proven network, application, UC, and cybersecurity technologists, leading to workload efficiencies and related opportunities to reduced government spending. The IT provider can apply lessons learned with this military customer to benefit other company delivery teams operating in government jurisdictions across the globe.

Solution

The IT provider is meeting the customer’s new network and security-related requirements by adding next-generation InfiniStreamNG (ISNG) and nGenius packet flow switch appliance technology to their data center environments. The ISNG appliances offer both expanded storage and encryption support to meet the military’s requirements. The nGenius PFS appliances support the customer’s demand for both 40 GbE and 100 GbE network speeds, while also enabling the IT provider to aggregate, replicate, distribute and manage the flows of traffic from the network to monitoring tools to improve performance of the downstream devices. Performance of applications and services across the military network is now better assured, with the IT provider’s specialized Service Performance Analysis technologists operating as “firefighters” who troubleshoot problems as they occur, using nGeniusONE in the following manner: When a performance issue is observed in the service delivery environment, the Service Performance Analysis team can use nGeniusONE as-needed in key locations to conduct forensic activities to troubleshoot and identify root cause. By generating nGeniusONE Service Dashboard views, the team quickly, contextually drills down into precise, packet-level details and analysis, without the need for time-consuming packet captures and off-line analysis.

Impact #1	Increased network agility and data security for country’s military operations
Impact #2	The military is realizing improved system security and network agility as a result of the IT provider enhancing the NETSCOUT solution with next-generation data sources to meet the government’s updated requirements.
Impact #3	The IT provider continues to extend returns on investment offered by nGeniusONE, which offers a single solution to perform Service Enabler monitoring across the multi-tier network, factoring analysis of Simple Network Management Protocol (SNMP), HTTP errors, database queries, and DNS, Application monitoring, including SAP, Oracle, and custom applications, UC Monitoring, including quality of service (Qos) and Session Initiation Protocol (SIP) monitoring for Voice over IP technology, as well as Microsoft® Exchange messaging platform monitoring.

Impact #1

Increased network agility and data security for country’s military operations

Impact #2

The military is realizing improved system security and network agility as a result of the IT provider enhancing the NETSCOUT solution with next-generation data sources to meet the government’s updated requirements.

Impact #3

The IT provider continues to extend returns on investment offered by nGeniusONE, which offers a single solution to perform Service Enabler monitoring across the multi-tier network, factoring analysis of Simple Network Management Protocol (SNMP), HTTP errors, database queries, and DNS, Application monitoring, including SAP, Oracle, and custom applications, UC Monitoring, including quality of service (Qos) and Session Initiation Protocol (SIP) monitoring for Voice over IP technology, as well as Microsoft® Exchange messaging platform monitoring.

Download PDF Version

Overview

European Military Agencies Improve Network Performance, Data Security with NETSCOUT

Operational Impact