NETSCOUT
Case Studies
European Insurer Streamlines Agent, User Experience With NETSCOUT
Overview
European Insurer Streamlines Agent, User Experience With NETSCOUTNETSCOUT |
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management | |
System Integration | |
Operational Impact
Reliable agency communications and insurance processing assured in advance of COVID-19 demands. | |
Software-based PFS and installed NETSCOUT platform used to resolve issue with low CapEx burden. | |
The IT team has traditionally realized high value from nGeniusONE’s ability to automatically recognize communication protocols across their environment, the NETSCOUT solution now offers a platform for refined Oracle CRM monitoring and analysis, providing the functionality needed to visualize and troubleshoot. | |