Case Studies Estuary Transit District Implements Ecolane Technology to Enhance Public Transportation
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Estuary Transit District Implements Ecolane Technology to Enhance Public Transportation

Analytics & Modeling - Real Time Analytics
Functional Applications - Fleet Management Systems (FMS)
Functional Applications - Remote Monitoring & Control Systems
Cities & Municipalities
Transportation
Business Operation
Logistics & Transportation
Fleet Management
Predictive Maintenance
Real-Time Location System (RTLS)
Remote Asset Management
Software Design & Engineering Services
System Integration
Estuary Transit District needed a solution that could schedule both demand response and route deviation vehicles in the same software package. Their requirements included AVL, fully automated scheduling as well as dispatching and data communication.
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Estuary Transit District (ETD), located in Centerbrook, CT, was formed in 1981 by the nine towns of the Connecticut River Estuary Region to provide local, coordinated public transportation for residents of the Old Saybrook, CT area. ETD, DBA 9 Town Transit, operates 4 flexible routes (fixed stops with route deviations) and ten vehicles total throughout the region with transfer corridors to New Haven, New London and Middletown. ETD provides up to 90 trips per day, not including walk-ons on the flexible routes. Transit or Dial-A-Ride service is also available in all nine towns on a limited schedule Monday through Friday. ETD is managed by First Transit, a nationally recognized, Cincinnati-based management company. Estuary Transit District was named CTAA’s Rural Transit System of the Year for 2011. The CTAA cited ETD’s expansion of service for customers and the deployment of the comprehensive Ecolane technology solution as the main reasons for the award.
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Ecolane was awarded the contract which featured several Ecolane products, including: Ecolane DRT automatic scheduling and dispatching software, Ecolane MDTs with AVL and real-time manifest updates, Ecolane Fixed Route and Route Deviation software, Ecolane Self-Service Reservations, and Ecolane SMS text messaging announcing vehicle arrivals to customer cell phones.
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Real-time reporting and graphic displays to better meet demand
Trip history details with interactive visual aids to manage incidents and follow-up actions
Extensive use of self-service web booking by high schools, nursing homes and hearing-impaired customers
100% increase in rides per hour for DRT vehicles
40% increase in ridership with no change in the number of vehicles
100% GPS-verified stop arrival and departure information
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