Case Studies Essex Meadows Eliminates Agency Usage and Improves Resident Care

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	Essex Meadows Eliminates Agency Usage and Improves Resident Care

Essex Meadows Eliminates Agency Usage and Improves Resident Care

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Facility Management Human Resources
Use Cases	Predictive Replenishment Remote Asset Management Remote Control
Services	Software Design & Engineering Services System Integration Training
Challenge	Essex Meadows faced significant challenges with scheduling inefficiencies and increasing reliance on staffing agencies. Schedulers spent extensive time manually creating and updating schedules, leading to confusion among staff and frequent call-offs. The company spent over $100,000 annually on staffing agencies to fill gaps, which raised concerns about the impact on resident care. The use of outside staff disrupted the strong relationships between residents and regular staff, potentially affecting the quality of care. Read More
About Customer	Essex Meadows is a continuing care community managed by Life Care Services, offering comprehensive short-and long-term skilled nursing care through its 45-bed Health Care Center. The community is dedicated to providing residents with a lifestyle of freedom, dignity, independence, and security, while ensuring the highest level of service and care. Services range from assistance with daily activities to intensive rehabilitation programs. The staff at Essex Meadows has developed strong relationships with residents, understanding their individual preferences and needs, which is crucial for maintaining high-quality care. Read More
Solution	To address these challenges, Essex Meadows implemented OnShift staff scheduling and shift management software. OnShift provided an easy-to-use platform that allowed schedulers to create and manage schedules efficiently. The software's web-based templates automated the assignment of employees to shifts, making schedules highly visible and reducing confusion. OnShift also facilitated quick communication during emergency staffing situations, automatically identifying and contacting qualified employees via their preferred communication method. This streamlined process significantly reduced the time required to fill call-offs and ensured that shifts were filled by Essex Meadows staff, eliminating the need for outside agencies. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Facility Management

Human Resources

Use Cases

Predictive Replenishment

Remote Asset Management

Remote Control

Services

Software Design & Engineering Services

System Integration

Training

Challenge

Essex Meadows faced significant challenges with scheduling inefficiencies and increasing reliance on staffing agencies. Schedulers spent extensive time manually creating and updating schedules, leading to confusion among staff and frequent call-offs. The company spent over $100,000 annually on staffing agencies to fill gaps, which raised concerns about the impact on resident care. The use of outside staff disrupted the strong relationships between residents and regular staff, potentially affecting the quality of care.

About Customer

Essex Meadows is a continuing care community managed by Life Care Services, offering comprehensive short-and long-term skilled nursing care through its 45-bed Health Care Center. The community is dedicated to providing residents with a lifestyle of freedom, dignity, independence, and security, while ensuring the highest level of service and care. Services range from assistance with daily activities to intensive rehabilitation programs. The staff at Essex Meadows has developed strong relationships with residents, understanding their individual preferences and needs, which is crucial for maintaining high-quality care.

Solution

To address these challenges, Essex Meadows implemented OnShift staff scheduling and shift management software. OnShift provided an easy-to-use platform that allowed schedulers to create and manage schedules efficiently. The software's web-based templates automated the assignment of employees to shifts, making schedules highly visible and reducing confusion. OnShift also facilitated quick communication during emergency staffing situations, automatically identifying and contacting qualified employees via their preferred communication method. This streamlined process significantly reduced the time required to fill call-offs and ensured that shifts were filled by Essex Meadows staff, eliminating the need for outside agencies.

Impact #1	Essex Meadows has eliminated the use of outside staffing agencies, ensuring that all shifts are filled by their own staff, which has improved the quality of resident care.
Impact #2	The implementation of OnShift has automated the scheduling process, reducing the time required to create schedules from four hours to just 30 minutes.
Impact #3	The time to resolve call-offs has been reduced by over 90%, allowing for quick and efficient shift coverage.

Impact #1

Essex Meadows has eliminated the use of outside staffing agencies, ensuring that all shifts are filled by their own staff, which has improved the quality of resident care.

Impact #2

The implementation of OnShift has automated the scheduling process, reducing the time required to create schedules from four hours to just 30 minutes.

Impact #3

The time to resolve call-offs has been reduced by over 90%, allowing for quick and efficient shift coverage.

Benefit #1	Saved over $100,000 annually by eliminating the use of outside staffing agencies.
Benefit #2	Reduced the time to create schedules from four hours to 30 minutes.
Benefit #3	Decreased the time to resolve call-offs by over 90%.

Benefit #1

Saved over $100,000 annually by eliminating the use of outside staffing agencies.

Benefit #2

Reduced the time to create schedules from four hours to 30 minutes.

Benefit #3

Decreased the time to resolve call-offs by over 90%.

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Overview

Essex Meadows Eliminates Agency Usage and Improves Resident Care

Operational Impact

Quantitative Benefit