Celigo Case Studies Erin Condren Design Streamlines Operations with Celigo Integration

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	Erin Condren Design Streamlines Operations with Celigo Integration Celigo

Erin Condren Design Streamlines Operations with Celigo Integration

Celigo

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Consumer Goods Retail
Applicable Functions	Procurement Product Research & Development
Services	System Integration
Challenge	Erin Condren Design, a lifestyle brand known for creating organization essentials, faced a significant challenge when they decided to expand into Amazon in 2018. The company used NetSuite ERP and needed to integrate Amazon orders to automate its order-to-fulfillment process. They selected a large iPaaS provider as their integration platform based on a consultant's recommendation. However, after nearly a year of trying, they were unable to successfully integrate the platforms. The lack of a working integration was costing the company significantly in terms of manual work hours, consultant fees, missing and incorrectly entered orders, and the subscription to a non-performing product. Despite the integration provider's attempts to rectify the situation, the process was not feasible for Erin Condren Design's small team, who needed to focus on their core business. Read More
About Customer	Erin Condren Design is a lifestyle brand that specializes in creating fun and functional organization essentials for various spaces, including homes and offices. The company was established in 2005 as a stationery business and has since evolved into a leading brand in the organization space. Their product range includes high-quality planners, notebooks, custom organizers, desk accessories, and more. As the company experienced success in the retail and ecommerce business, they decided to expand into Amazon in 2018. The company is headquartered in Austin, Texas. Read More
Solution	In search of a new integration platform, a NetSuite employee recommended Celigo to Erin Condren Design. The team was immediately impressed by Celigo's complete set of pre-built flows via their NetSuite-Amazon Integration App, which was exactly what they needed. Celigo offered an out-of-the-box framework, a SuiteBundle between NetSuite and Amazon, which was far superior to their previous solution. The team quickly selected Celigo and began the implementation process. Due to their previous experience, they conducted the entire implementation in a sandbox environment before rolling it out to production. Within several weeks, the company had automated order-to-cash processes with Celigo for the US and Canada. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Procurement

Product Research & Development

Services

System Integration

Challenge

Erin Condren Design, a lifestyle brand known for creating organization essentials, faced a significant challenge when they decided to expand into Amazon in 2018. The company used NetSuite ERP and needed to integrate Amazon orders to automate its order-to-fulfillment process. They selected a large iPaaS provider as their integration platform based on a consultant's recommendation. However, after nearly a year of trying, they were unable to successfully integrate the platforms. The lack of a working integration was costing the company significantly in terms of manual work hours, consultant fees, missing and incorrectly entered orders, and the subscription to a non-performing product. Despite the integration provider's attempts to rectify the situation, the process was not feasible for Erin Condren Design's small team, who needed to focus on their core business.

About Customer

Erin Condren Design is a lifestyle brand that specializes in creating fun and functional organization essentials for various spaces, including homes and offices. The company was established in 2005 as a stationery business and has since evolved into a leading brand in the organization space. Their product range includes high-quality planners, notebooks, custom organizers, desk accessories, and more. As the company experienced success in the retail and ecommerce business, they decided to expand into Amazon in 2018. The company is headquartered in Austin, Texas.

Solution

In search of a new integration platform, a NetSuite employee recommended Celigo to Erin Condren Design. The team was immediately impressed by Celigo's complete set of pre-built flows via their NetSuite-Amazon Integration App, which was exactly what they needed. Celigo offered an out-of-the-box framework, a SuiteBundle between NetSuite and Amazon, which was far superior to their previous solution. The team quickly selected Celigo and began the implementation process. Due to their previous experience, they conducted the entire implementation in a sandbox environment before rolling it out to production. Within several weeks, the company had automated order-to-cash processes with Celigo for the US and Canada.

Impact #1	The integration of Celigo has brought about significant operational improvements for Erin Condren Design. All Amazon orders, both standard and non-standard, now accurately flow into NetSuite, saving the company countless hours and eliminating headaches associated with manual order entry. The company is also enjoying greater functionality at a lower subscription cost with Celigo. The team has been able to shift their focus from maintaining integrations to areas that directly impact the bottom line. The company is looking forward to exploring more of the functionality that Celigo offers, particularly the inventory toggling between Amazon and NetSuite. Overall, the experience with Celigo has been highly positive for Erin Condren Design.

Impact #1

The integration of Celigo has brought about significant operational improvements for Erin Condren Design. All Amazon orders, both standard and non-standard, now accurately flow into NetSuite, saving the company countless hours and eliminating headaches associated with manual order entry. The company is also enjoying greater functionality at a lower subscription cost with Celigo. The team has been able to shift their focus from maintaining integrations to areas that directly impact the bottom line. The company is looking forward to exploring more of the functionality that Celigo offers, particularly the inventory toggling between Amazon and NetSuite. Overall, the experience with Celigo has been highly positive for Erin Condren Design.

Benefit #1	Erin Condren Design saved hundreds of hours of manual work by automating their order-to-fulfillment process.
Benefit #2	The company reduced their subscription cost by two-thirds by switching to Celigo.
Benefit #3	All Amazon orders, standard and non-standard, now accurately flow to NetSuite, eliminating errors in order entry.

Benefit #1

Erin Condren Design saved hundreds of hours of manual work by automating their order-to-fulfillment process.

Benefit #2

The company reduced their subscription cost by two-thirds by switching to Celigo.

Benefit #3

All Amazon orders, standard and non-standard, now accurately flow to NetSuite, eliminating errors in order entry.

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Overview

Erin Condren Design Streamlines Operations with Celigo Integration

Operational Impact

Quantitative Benefit