Tata Consultancy Services Case Studies Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud

Edit This Case Study Record

	Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud Tata Consultancy Services

Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud

Tata Consultancy Services

Technology Category	Application Infrastructure & Middleware - Event-Driven Application Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Cement Construction & Infrastructure
Use Cases	Construction Management Time Sensitive Networking
Services	Cloud Planning, Design & Implementation Services
Challenge	Equifax, a leading global credit bureau, was grappling with the high operational cost of managing its legacy infrastructure. The company needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The goal was to leverage cloud capabilities to improve its data-centric services and deliver innovative products. The challenge was to find an optimal path to modernize and secure applications in the cloud. Equifax also aimed to gain actionable insights into customer usage patterns to ensure a high level of service availability. Read More
About Customer	Equifax is one of the leading global credit bureaus, providing a platform that drives innovation with cloud technologies supported by analytics. The company helps other businesses make critical decisions with confidence. Equifax needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The company aimed to leverage cloud capabilities to improve its data-centric services and deliver innovative products. Equifax also sought to gain actionable insights into customer usage patterns to ensure a high level of service availability. Read More
Customer Name	Equifax UK Read More
Solution	TCS partnered with Equifax UK to build a digital core and modernize its IT infrastructure using the power of Google Cloud. The innovative capabilities of Google Cloud Kubernetes engine and APIfication were leveraged to modernize Equifax's Consumer and Commercial bureaus. After assessing the application and infra ecosystem, TCS implemented the use cases as a pilot on an internal TCS environment, developed a pattern for migrating apps, and migrated more than 10 products to Google Cloud. This resulted in the migration of 20 services and decommissioning of more than 30 virtual machines. Furthermore, TCS leveraged Google Cloud BigQuery to help Equifax UK access predictive and actionable insights, eliminating the time-consuming process of creating daily dashboards for managing applications. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Event-Driven Application

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement

Construction & Infrastructure

Use Cases

Construction Management

Time Sensitive Networking

Services

Cloud Planning, Design & Implementation Services

Challenge

Equifax, a leading global credit bureau, was grappling with the high operational cost of managing its legacy infrastructure. The company needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The goal was to leverage cloud capabilities to improve its data-centric services and deliver innovative products. The challenge was to find an optimal path to modernize and secure applications in the cloud. Equifax also aimed to gain actionable insights into customer usage patterns to ensure a high level of service availability.

About Customer

Equifax is one of the leading global credit bureaus, providing a platform that drives innovation with cloud technologies supported by analytics. The company helps other businesses make critical decisions with confidence. Equifax needed to modernize its application platform to make it more secure, scalable, and flexible to support new services rapidly. The company aimed to leverage cloud capabilities to improve its data-centric services and deliver innovative products. Equifax also sought to gain actionable insights into customer usage patterns to ensure a high level of service availability.

Customer Name

Equifax UK

Solution

TCS partnered with Equifax UK to build a digital core and modernize its IT infrastructure using the power of Google Cloud. The innovative capabilities of Google Cloud Kubernetes engine and APIfication were leveraged to modernize Equifax's Consumer and Commercial bureaus. After assessing the application and infra ecosystem, TCS implemented the use cases as a pilot on an internal TCS environment, developed a pattern for migrating apps, and migrated more than 10 products to Google Cloud. This resulted in the migration of 20 services and decommissioning of more than 30 virtual machines. Furthermore, TCS leveraged Google Cloud BigQuery to help Equifax UK access predictive and actionable insights, eliminating the time-consuming process of creating daily dashboards for managing applications.

Impact #1	The migration to Google Cloud brought about significant operational improvements for Equifax UK. The company was able to build greater agility, access new features quickly, and deliver the business impact that benefited its end customers. The use of Google Cloud BigQuery eliminated the time-consuming process of creating daily dashboards for managing applications. APIfication using Google APIGEE and DevPortal significantly reduced Equifax UK’s customer on-boarding time from six months to six weeks. The company was also able to generate actionable insights into customer usage patterns, peak transactions, and response time deviation, which helped ensure high service availability.

Impact #1

The migration to Google Cloud brought about significant operational improvements for Equifax UK. The company was able to build greater agility, access new features quickly, and deliver the business impact that benefited its end customers. The use of Google Cloud BigQuery eliminated the time-consuming process of creating daily dashboards for managing applications. APIfication using Google APIGEE and DevPortal significantly reduced Equifax UK’s customer on-boarding time from six months to six weeks. The company was also able to generate actionable insights into customer usage patterns, peak transactions, and response time deviation, which helped ensure high service availability.

Benefit #1	99.8% reliability and service availability
Benefit #2	337% increase in average concurrent transaction requests
Benefit #3	80% reduction in client on-boarding time

Benefit #1

99.8% reliability and service availability

Benefit #2

337% increase in average concurrent transaction requests

Benefit #3

80% reduction in client on-boarding time

Download PDF Version

Overview

Equifax UK's Transformation: Enhancing Agility and Resilience with Google Cloud

Operational Impact

Quantitative Benefit