Qlik Case Studies Ensuring successful SAP refreshes

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	Ensuring successful SAP refreshes Qlik

Ensuring successful SAP refreshes

Qlik

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Utilities
Services	System Integration
Challenge	Puget Sound Energy, a Washington State-based company, supplies electrical and natural gas services to approximately four million Americans daily. The majority of the business operations are run on SAP, making it crucial to limit outages when implementing SAP changes. To ensure smooth transitions, data must be accurately placed in the right systems at the right time to prototype, test, and implement new SAP implementations. The company has 12 SAP instances and is constantly adding new products, making the process of updates and data synchronization a significant challenge. Read More
About Customer	Puget Sound Energy is a Washington State-based company that provides electrical and natural gas services. The company serves approximately four million Americans daily, making it a significant player in the energy sector. The majority of the company's operations are run on SAP, indicating a high level of technological integration in its operations. The company has 12 SAP instances and is constantly adding new products, demonstrating its commitment to innovation and continuous improvement. The company's operations are vast and complex, requiring robust and efficient systems for smooth operations. Read More
Solution	To address the challenge of data synchronization across multiple SAP systems, Puget Sound Energy adopted Qlik Gold Client. This solution helps the company secure data and refresh systems with harmonized master and transactional data during updates. The solution has been instrumental in supporting the introduction of new billing and CRM technologies and new data privacy standards, such as more robust data scrambling. Qlik Gold Client enabled Puget Sound Energy to undertake a number of smaller refresh projects and then progress to a full SAP system refresh while keeping ECC, BW, and CRM SAP systems in-sync during the work. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Utilities

Services

System Integration

Challenge

Puget Sound Energy, a Washington State-based company, supplies electrical and natural gas services to approximately four million Americans daily. The majority of the business operations are run on SAP, making it crucial to limit outages when implementing SAP changes. To ensure smooth transitions, data must be accurately placed in the right systems at the right time to prototype, test, and implement new SAP implementations. The company has 12 SAP instances and is constantly adding new products, making the process of updates and data synchronization a significant challenge.

About Customer

Puget Sound Energy is a Washington State-based company that provides electrical and natural gas services. The company serves approximately four million Americans daily, making it a significant player in the energy sector. The majority of the company's operations are run on SAP, indicating a high level of technological integration in its operations. The company has 12 SAP instances and is constantly adding new products, demonstrating its commitment to innovation and continuous improvement. The company's operations are vast and complex, requiring robust and efficient systems for smooth operations.

Solution

To address the challenge of data synchronization across multiple SAP systems, Puget Sound Energy adopted Qlik Gold Client. This solution helps the company secure data and refresh systems with harmonized master and transactional data during updates. The solution has been instrumental in supporting the introduction of new billing and CRM technologies and new data privacy standards, such as more robust data scrambling. Qlik Gold Client enabled Puget Sound Energy to undertake a number of smaller refresh projects and then progress to a full SAP system refresh while keeping ECC, BW, and CRM SAP systems in-sync during the work.

Impact #1	Qlik Gold Client has enabled Puget Sound Energy to undertake a number of smaller refresh projects and then progress to a full SAP system refresh.
Impact #2	The solution has helped keep ECC, BW, and CRM SAP systems in-sync during the work.
Impact #3	The company has been able to introduce new billing technologies.

Impact #1

Qlik Gold Client has enabled Puget Sound Energy to undertake a number of smaller refresh projects and then progress to a full SAP system refresh.

Impact #2

The solution has helped keep ECC, BW, and CRM SAP systems in-sync during the work.

Impact #3

The company has been able to introduce new billing technologies.

Benefit #1	The company is now able to run 70,000 customer bills per night.
Benefit #2	The company can bill two million customers a month.

Benefit #1

The company is now able to run 70,000 customer bills per night.

Benefit #2

The company can bill two million customers a month.

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Overview

Ensuring successful SAP refreshes

Operational Impact

Quantitative Benefit