Datadog Case Studies Ensuring Complete Visibility into Kubernetes Networks and Workloads

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	Ensuring Complete Visibility into Kubernetes Networks and Workloads Datadog

Ensuring Complete Visibility into Kubernetes Networks and Workloads

Datadog

Technology Category	Analytics & Modeling - Real Time Analytics Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	E-Commerce Retail
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Real-Time Location System (RTLS) Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services Data Science Services
Challenge	Delivery Hero, a leading local delivery platform, experienced a sharp increase in application traffic due to the global pandemic. They leveraged Kubernetes to scale and maintain their containerized environment, but visibility gaps threatened their ability to handle the increased traffic. Their existing open source tools could only monitor one of their clusters at a time, creating critical blind spots during updates or new cluster additions. They also lacked visibility into their DNS services, which are used by Kubernetes for service discovery and communication. This lack of visibility made them vulnerable to potentially large-scale outages and slowed down the issue detection and resolution process. Read More
About Customer	Delivery Hero is a leading local delivery platform founded in 2011 and headquartered in Berlin. The company operates in more than 40 countries across four continents. Currently, Delivery Hero is pioneering 'quick commerce,' the next generation of e-commerce, aiming to deliver groceries and household goods to customers in as little as 10 to 15 minutes. In 2020, the company saw the number of orders placed through their application almost double in just a few months due to the global pandemic. This sharp increase in demand meant that Delivery Hero's Pandora team, which operates the largest backend platform at the company, needed to ensure that their system could scale reliably to meet the needs of their customers. Read More
Solution	Delivery Hero adopted Datadog to gain complete, uninterrupted visibility into their Kubernetes clusters without having to manage any open source tooling. Datadog's unified platform allowed them to view crucial monitoring data from their infrastructure, applications, and network in a single pane of glass, greatly streamlining their troubleshooting process. Datadog Network Performance Monitoring (NPM) provided deep insight into their network and DNS by providing key metrics, such as traffic volume, latency, and retransmits, all with extremely low overhead. Datadog Log Management allowed Delivery Hero to quickly explore system-wide activity in an intuitive and cost-effective way. This monitoring data is tied together in Datadog’s unified platform, which enables Delivery Hero to pivot seamlessly between application performance data, logs, and network traffic. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

E-Commerce

Retail

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Real-Time Location System (RTLS)

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

Data Science Services

Challenge

Delivery Hero, a leading local delivery platform, experienced a sharp increase in application traffic due to the global pandemic. They leveraged Kubernetes to scale and maintain their containerized environment, but visibility gaps threatened their ability to handle the increased traffic. Their existing open source tools could only monitor one of their clusters at a time, creating critical blind spots during updates or new cluster additions. They also lacked visibility into their DNS services, which are used by Kubernetes for service discovery and communication. This lack of visibility made them vulnerable to potentially large-scale outages and slowed down the issue detection and resolution process.

About Customer

Delivery Hero is a leading local delivery platform founded in 2011 and headquartered in Berlin. The company operates in more than 40 countries across four continents. Currently, Delivery Hero is pioneering 'quick commerce,' the next generation of e-commerce, aiming to deliver groceries and household goods to customers in as little as 10 to 15 minutes. In 2020, the company saw the number of orders placed through their application almost double in just a few months due to the global pandemic. This sharp increase in demand meant that Delivery Hero's Pandora team, which operates the largest backend platform at the company, needed to ensure that their system could scale reliably to meet the needs of their customers.

Solution

Delivery Hero adopted Datadog to gain complete, uninterrupted visibility into their Kubernetes clusters without having to manage any open source tooling. Datadog's unified platform allowed them to view crucial monitoring data from their infrastructure, applications, and network in a single pane of glass, greatly streamlining their troubleshooting process. Datadog Network Performance Monitoring (NPM) provided deep insight into their network and DNS by providing key metrics, such as traffic volume, latency, and retransmits, all with extremely low overhead. Datadog Log Management allowed Delivery Hero to quickly explore system-wide activity in an intuitive and cost-effective way. This monitoring data is tied together in Datadog’s unified platform, which enables Delivery Hero to pivot seamlessly between application performance data, logs, and network traffic.

Impact #1	Delivery Hero gained complete, uninterrupted visibility into their Kubernetes clusters.
Impact #2	The company was able to view crucial monitoring data from their infrastructure, applications, and network in a single pane of glass, greatly streamlining their troubleshooting process.
Impact #3	Datadog's Network Performance Monitoring provided deep insight into their network and DNS, enabling them to immediately spot any anomalous traffic patterns during the rollout of a new cluster and revert traffic back to the old cluster, if necessary.

Impact #1

Delivery Hero gained complete, uninterrupted visibility into their Kubernetes clusters.

Impact #2

The company was able to view crucial monitoring data from their infrastructure, applications, and network in a single pane of glass, greatly streamlining their troubleshooting process.

Impact #3

Datadog's Network Performance Monitoring provided deep insight into their network and DNS, enabling them to immediately spot any anomalous traffic patterns during the rollout of a new cluster and revert traffic back to the old cluster, if necessary.

Benefit #1	2x increase in demand that Delivery Hero was able to meet without experiencing any outages.
Benefit #2	0% to 100% increase in visibility into their Kubernetes network traffic.
Benefit #3	Reduced the number of tools needed for complete coverage of their Kubernetes clusters to just one.

Benefit #1

2x increase in demand that Delivery Hero was able to meet without experiencing any outages.

Benefit #2

0% to 100% increase in visibility into their Kubernetes network traffic.

Benefit #3

Reduced the number of tools needed for complete coverage of their Kubernetes clusters to just one.

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Overview

Ensuring Complete Visibility into Kubernetes Networks and Workloads

Operational Impact

Quantitative Benefit