Datadog Case Studies Ensuring Cloud Reliability with Infrastructure Monitoring

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	Ensuring Cloud Reliability with Infrastructure Monitoring Datadog

Ensuring Cloud Reliability with Infrastructure Monitoring

Datadog

Technology Category	Analytics & Modeling - Real Time Analytics Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Finance & Insurance Healthcare & Hospitals
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	CMD Solutions required visibility into cloud workloads and infrastructure so they could facilitate safe and reliable cloud migrations for their customers. They also needed to be able to discern between critical signals and false alarms in order to mitigate any performance or availability issues that might occur in their customers' dynamic environments. CMD must maintain a high-level view of all of their customers’ environments at once. But with all customers requiring high-touch service simultaneously, CMD needed tools and processes that would allow them to migrate and support customer workloads without engaging in time-consuming, manual work that could take attention away from critical system issues. Read More
About Customer	CMD Solutions is a DevSecOps consultancy that helps Australia’s highly regulated companies—such as health insurers, payment gateways, and financial institutions—move compliant workloads to the cloud. By providing a roadmap for digital transformation and the option to partner as a long-term managed service provider, CMD enables these security-conscious companies to unlock the flexibility and financial benefits of AWS. CMD must therefore have deep visibility into cloud workloads and their underlying infrastructure throughout the migration process. A technical mishap could undermine these companies’ sterling reputations and potentially subvert their plans for the cloud altogether. Accordingly, CMD has stringent SLAs—with explicit cost implications if not met—that require near-constant uptime and have short windows for incident response. Read More
Solution	CMD selected Datadog to help migrate customers’ workloads with confidence and effectively support them in the cloud. Datadog’s out-of-the-box integrations with AWS provide CMD with an immediate understanding of their customers’ cloud environments, allowing CMD to ensure the reliability of cloud workloads and meet SLAs throughout the transformation. With real-time metrics and insights into customers’ migrated systems, CMD can verify application performance and efficiency in pre-production to ensure that applications are ready for release. On the cloud, Datadog seamlessly integrates with CMD’s automation practices to reduce the manual overhead of infrastructure management and to ensure the resilience and scalability of customers’ new, dynamic environments. With the ability to monitor all customer’s servers and AWS services in Datadog, CMD can automatically manage and scale clients’ infrastructure, and their own customer base, with ease. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Finance & Insurance

Healthcare & Hospitals

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

CMD Solutions required visibility into cloud workloads and infrastructure so they could facilitate safe and reliable cloud migrations for their customers. They also needed to be able to discern between critical signals and false alarms in order to mitigate any performance or availability issues that might occur in their customers' dynamic environments. CMD must maintain a high-level view of all of their customers’ environments at once. But with all customers requiring high-touch service simultaneously, CMD needed tools and processes that would allow them to migrate and support customer workloads without engaging in time-consuming, manual work that could take attention away from critical system issues.

About Customer

CMD Solutions is a DevSecOps consultancy that helps Australia’s highly regulated companies—such as health insurers, payment gateways, and financial institutions—move compliant workloads to the cloud. By providing a roadmap for digital transformation and the option to partner as a long-term managed service provider, CMD enables these security-conscious companies to unlock the flexibility and financial benefits of AWS. CMD must therefore have deep visibility into cloud workloads and their underlying infrastructure throughout the migration process. A technical mishap could undermine these companies’ sterling reputations and potentially subvert their plans for the cloud altogether. Accordingly, CMD has stringent SLAs—with explicit cost implications if not met—that require near-constant uptime and have short windows for incident response.

Solution

CMD selected Datadog to help migrate customers’ workloads with confidence and effectively support them in the cloud. Datadog’s out-of-the-box integrations with AWS provide CMD with an immediate understanding of their customers’ cloud environments, allowing CMD to ensure the reliability of cloud workloads and meet SLAs throughout the transformation. With real-time metrics and insights into customers’ migrated systems, CMD can verify application performance and efficiency in pre-production to ensure that applications are ready for release. On the cloud, Datadog seamlessly integrates with CMD’s automation practices to reduce the manual overhead of infrastructure management and to ensure the resilience and scalability of customers’ new, dynamic environments. With the ability to monitor all customer’s servers and AWS services in Datadog, CMD can automatically manage and scale clients’ infrastructure, and their own customer base, with ease.

Impact #1	Datadog’s support for AWS enabled CMD to immediately understand their customers’ cloud environments so they could ensure the reliability of workloads throughout the migration process.
Impact #2	Datadog’s machine learning-based monitors ensure CMD’s engineers are only alerted to critical issues.
Impact #3	Datadog’s “read-only” option lets CMD share these dashboards with customers to display their quick mean time to resolution (MTTR), continually building confidence in CMD and the cloud as they proceed to migrate more critical workloads.

Impact #1

Datadog’s support for AWS enabled CMD to immediately understand their customers’ cloud environments so they could ensure the reliability of workloads throughout the migration process.

Impact #2

Datadog’s machine learning-based monitors ensure CMD’s engineers are only alerted to critical issues.

Impact #3

Datadog’s “read-only” option lets CMD share these dashboards with customers to display their quick mean time to resolution (MTTR), continually building confidence in CMD and the cloud as they proceed to migrate more critical workloads.

Benefit #1	Increased Trust: Datadog’s read-only dashboards allow CMD to showcase their MTTR and build customer confidence.
Benefit #2	Scalable Solutions: Datadog dovetails with CMD’s other automation efforts by allowing them to deploy dashboards and alerting rules programmatically with the Datadog API.
Benefit #3	Reduced Alert Fatigue: Datadog’s machine learning-based monitors ensure CMD’s engineers are only alerted to critical issues.

Benefit #1

Increased Trust: Datadog’s read-only dashboards allow CMD to showcase their MTTR and build customer confidence.

Benefit #2

Scalable Solutions: Datadog dovetails with CMD’s other automation efforts by allowing them to deploy dashboards and alerting rules programmatically with the Datadog API.

Benefit #3

Reduced Alert Fatigue: Datadog’s machine learning-based monitors ensure CMD’s engineers are only alerted to critical issues.

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Overview

Ensuring Cloud Reliability with Infrastructure Monitoring

Operational Impact

Quantitative Benefit