Microsoft Azure (Microsoft) Case Studies Enhancing Workplace Relationships with IoT: A Case Study of ACAS

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	Enhancing Workplace Relationships with IoT: A Case Study of ACAS Microsoft Azure (Microsoft)

Enhancing Workplace Relationships with IoT: A Case Study of ACAS

Microsoft Azure (Microsoft)

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Cement Construction & Infrastructure
Use Cases	Construction Management Infrastructure Inspection
Challenge	The Advisory, Conciliation and Arbitration Service (ACAS), an independent public body funded by the UK government, works with millions of employers and employees every year to improve workplace relationships. The organization's mission is to enhance organizations and working life in the UK through the promotion and facilitation of strong industrial relations practice. However, to effectively deliver its services, ACAS needed a resilient technology platform. Without such a platform, the organization would be unable to contact its customers and provide the services they desperately need. In 2018, ACAS decided to adopt a 'cloud-first' approach following a digital strategy review. The challenge was to find a cloud solution that would not only align with their digital strategy but also ensure paramount security. Read More
About Customer	The Advisory, Conciliation and Arbitration Service (ACAS) is an independent public body that receives funding from the UK government. It works with millions of employers and employees every year to improve workplace relationships. Through its work, it improves organizations and working life in the UK through the promotion and facilitation of strong industrial relations practice. The organization is medium-sized, with between 50 and 999 employees, and is based in the United Kingdom. ACAS is committed to using technology to enhance its services and has adopted a 'cloud-first' approach as part of its digital strategy. Read More
Solution	ACAS decided to move to Microsoft Azure, a decision that was in line with their digital strategy of being a cloud-first organization. The move was also motivated by the need for enhanced security, which was a key consideration for ACAS. By moving its on-premises infrastructure to Microsoft Azure, ACAS was able to halve its running costs. Furthermore, when the COVID-19 lockdown led to a surge in home working, ACAS was well-prepared to respond. The organization had already rolled out new Windows 10 laptops to all staff as part of its digital strategy and had a culture of supporting home working. The Microsoft technology, particularly Microsoft Teams, enabled ACAS to quickly set up meetings and continue providing its services to its customers. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement

Construction & Infrastructure

Use Cases

Construction Management

Infrastructure Inspection

Challenge

The Advisory, Conciliation and Arbitration Service (ACAS), an independent public body funded by the UK government, works with millions of employers and employees every year to improve workplace relationships. The organization's mission is to enhance organizations and working life in the UK through the promotion and facilitation of strong industrial relations practice. However, to effectively deliver its services, ACAS needed a resilient technology platform. Without such a platform, the organization would be unable to contact its customers and provide the services they desperately need. In 2018, ACAS decided to adopt a 'cloud-first' approach following a digital strategy review. The challenge was to find a cloud solution that would not only align with their digital strategy but also ensure paramount security.

About Customer

The Advisory, Conciliation and Arbitration Service (ACAS) is an independent public body that receives funding from the UK government. It works with millions of employers and employees every year to improve workplace relationships. Through its work, it improves organizations and working life in the UK through the promotion and facilitation of strong industrial relations practice. The organization is medium-sized, with between 50 and 999 employees, and is based in the United Kingdom. ACAS is committed to using technology to enhance its services and has adopted a 'cloud-first' approach as part of its digital strategy.

Solution

ACAS decided to move to Microsoft Azure, a decision that was in line with their digital strategy of being a cloud-first organization. The move was also motivated by the need for enhanced security, which was a key consideration for ACAS. By moving its on-premises infrastructure to Microsoft Azure, ACAS was able to halve its running costs. Furthermore, when the COVID-19 lockdown led to a surge in home working, ACAS was well-prepared to respond. The organization had already rolled out new Windows 10 laptops to all staff as part of its digital strategy and had a culture of supporting home working. The Microsoft technology, particularly Microsoft Teams, enabled ACAS to quickly set up meetings and continue providing its services to its customers.

Impact #1	The move to Microsoft Azure has had significant operational benefits for ACAS. The organization now has a resilient technology platform that enables it to effectively deliver its services. The Microsoft technology, particularly Microsoft Teams, has enhanced the organization's ability to quickly set up meetings and continue providing its services to its customers. This has been particularly beneficial during the COVID-19 lockdown, when there was a surge in home working. The organization's Head of Projects and Analytics, Paul Dowse, has noted that Microsoft Azure has met all their expectations and more, providing a resilient foundation for the organization and enabling it to scale up and down as needed.

Impact #1

The move to Microsoft Azure has had significant operational benefits for ACAS. The organization now has a resilient technology platform that enables it to effectively deliver its services. The Microsoft technology, particularly Microsoft Teams, has enhanced the organization's ability to quickly set up meetings and continue providing its services to its customers. This has been particularly beneficial during the COVID-19 lockdown, when there was a surge in home working. The organization's Head of Projects and Analytics, Paul Dowse, has noted that Microsoft Azure has met all their expectations and more, providing a resilient foundation for the organization and enabling it to scale up and down as needed.

Benefit #1	ACAS halved its running costs by moving its on-premises infrastructure to Microsoft Azure.
Benefit #2	ACAS was able to quickly respond to the surge in home working caused by the COVID-19 lockdown.
Benefit #3	ACAS was able to continue providing its services to its customers despite the changes in working conditions.

Benefit #1

ACAS halved its running costs by moving its on-premises infrastructure to Microsoft Azure.

Benefit #2

ACAS was able to quickly respond to the surge in home working caused by the COVID-19 lockdown.

Benefit #3

ACAS was able to continue providing its services to its customers despite the changes in working conditions.

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Overview

Enhancing Workplace Relationships with IoT: A Case Study of ACAS

Operational Impact

Quantitative Benefit