Vonage
Case Studies
Enhancing User Verification and Trust in BlaBlaCar with Vonage SMS API and Two-Factor Authentication
Overview
Enhancing User Verification and Trust in BlaBlaCar with Vonage SMS API and Two-Factor AuthenticationVonage |
Cybersecurity & Privacy - Identity & Authentication Management Platform as a Service (PaaS) - Application Development Platforms | |
Cement Telecommunications | |
Logistics & Transportation Quality Assurance | |
Last Mile Delivery Voice Biometrics | |
System Integration | |
Operational Impact
The implementation of Vonage's SMS API and two-factor authentication has had a profound impact on BlaBlaCar's operations. The company can now send SMS verification codes instantly to users who register for their service, thereby enhancing the user verification process and building trust within the community. The solution has also significantly improved BlaBlaCar's communications with their users, with the company now able to provide customers with timely information about their booking or their scheduled trip. Furthermore, the adaptive routing technology offered by Vonage has enabled BlaBlaCar to expand its services into new regions, supporting the company's international growth ambitions. | |
Quantitative Benefit
15% lower SMS delivery costs | |
Significant decrease in price per acquired user | |
Cost savings in overall communications spend by avoiding sending messages to duplicate or illicit numbers | |