CheckPoint Software Case Studies Enhancing Transaction Security and Efficiency in Retail: A Case Study of Servicios Liverpool S.A. de C.V.
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Enhancing Transaction Security and Efficiency in Retail: A Case Study of Servicios Liverpool S.A. de C.V.

CheckPoint Software
Cybersecurity & Privacy - Network Security
Networks & Connectivity - Gateways
National Security & Defense
Retail
Quality Assurance
Sales & Marketing
Tamper Detection
Time Sensitive Networking
System Integration
Training
Servicios Liverpool S.A. de C.V., the largest department store chain in Mexico, faced a significant challenge in enhancing customer transaction security and ensuring compliance with internal and external policies. The company was also striving to achieve business continuity while upgrading its security infrastructure. The challenge was further compounded by the need for a smooth, fast, and transparent migration to a new security infrastructure without compromising in-store sales. The company required a solution that would be fully compatible with its existing hardware and could handle high traffic volume, particularly during peak hours. Network latency was a critical concern, as even delays of less than a second could result in significant sales losses.
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Servicios Liverpool S.A. de C.V., founded in 1847, is the largest department store chain in Mexico, with 70 stores across the region. The company is known for its quality products, fashion, value, and personalized service in a pleasant shopping environment. It operates under the slogan, 'We don’t close until our last customer leaves the store,' and has gained a strong reputation as a leader in 24x7 sales. Servicios Liverpool employs 40,000 people and handles a high volume of transactions, particularly during holiday shopping seasons, when it can process more than 60 transactions per second from 7,000 cash registers in its stores nationwide.
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To address these challenges, Servicios Liverpool deployed the Check Point Security Gateway with Firewall, VPN, and IPS Software Blades activated. The solution was selected for its full compatibility with the existing Check Point security infrastructure, enterprise-class performance for high traffic volume, and access to world-class technical support. The Check Point solution improved security and efficiency under heavy transaction flow conditions, maintaining the company's excellent reputation for 24x7 sales support. The Check Point IPS Software Blade provided an additional layer of protection to secure the company's network from threats such as malware, worms, and viruses. The solution also reduced network latency, preventing potential sales losses. This was achieved through the use of quadruple-core processors in the Check Point appliances, which increased transaction volume thanks to higher processing speed.
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The Check Point solution provided Servicios Liverpool with increased security and speed for booking revenue, without compromising performance. It also consolidated the company's network security hardware, simplifying problem-solving from any point on the network, saving time and money, and improving availability. The solution's central management gave the company the visibility and management required to secure its largely distributed retail environment. The transparent migration to the new security system did not compromise in-store sales, and the solution's compatibility with existing devices, standards, and procedures did not affect business performance. The flexibility and ease of installation, along with world-class technical service and support tools, made the deployment process smooth and efficient.
Reduced network latency, preventing potential sales losses due to delays
Enabled handling of more than 60 transactions per second from 7,000 cash registers in 70 stores nationwide, particularly during peak shopping seasons
Added additional layers of protection to the existing hardware, extending its lifespan
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