NTT Data Case Studies Enhancing Printer Security: Konica Minolta's Partnership with NTT DATA

	Enhancing Printer Security: Konica Minolta's Partnership with NTT DATA NTT Data

Enhancing Printer Security: Konica Minolta's Partnership with NTT DATA

NTT Data

Technology Category	Infrastructure as a Service (IaaS) - Cloud Storage Services Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Electronics National Security & Defense
Applicable Functions	Quality Assurance
Use Cases	Cybersecurity Tamper Detection
Services	Cybersecurity Services Testing & Certification
Challenge	Konica Minolta, a global provider of multi-function printers, was faced with the challenge of ensuring the security of its network-connected devices. With the rise of cyber threats, the company recognized that device security was a significant concern for its customers, influencing up to 50% of their purchasing decisions. Despite conducting rigorous internal cybersecurity tests to meet PCI, HIPAA, FERPA, and GDPR regulations, Konica Minolta sought to further reassure its customers by investing in an extra layer of threat protection. The company aimed to identify any potential vulnerabilities in its new bizhub i-Series multifunction printers, thereby preventing hackers from exploiting these devices and causing data theft, business disruption, and financial turmoil. Read More
About Customer	Konica Minolta Business Solutions is a global provider of award-winning multi-function printers. The company is highly aware of customer concerns about the security of network-connected devices, with device security representing as much as 50% of their customers' purchasing decisions. Konica Minolta puts its products through rigorous internal cybersecurity tests to meet PCI, HIPAA, FERPA, and GDPR regulations. The company recently launched its new line of multifunction printers, the bizhub i-Series, which features multiple next-generation technologies, including solid state storage, a new code base, firmware, and integrated cloud services. Read More
Customer Name	Konica Minolta, Inc. Read More
Solution	To address this challenge, Konica Minolta partnered with NTT DATA and NTT Security to perform advanced penetration tests on its new printer line. The company provided a line of its multifunction printers and their source code to NTT DATA for testing. After approximately 80 hours of attempting to hack into the devices, the engineers found no major security vulnerabilities. This validation from NTT DATA reinforced Konica Minolta's reputation for offering secure products. Furthermore, when Konica Minolta launched its new line of multifunction printers, the bizhub i-Series, it once again turned to NTT DATA for penetration tests. The tests suggested modifications that would enhance device security and future-proof the product, which Konica Minolta implemented before releasing the product to market. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Storage Services

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Electronics

National Security & Defense

Applicable Functions

Quality Assurance

Use Cases

Cybersecurity

Tamper Detection

Services

Cybersecurity Services

Testing & Certification

Challenge

Konica Minolta, a global provider of multi-function printers, was faced with the challenge of ensuring the security of its network-connected devices. With the rise of cyber threats, the company recognized that device security was a significant concern for its customers, influencing up to 50% of their purchasing decisions. Despite conducting rigorous internal cybersecurity tests to meet PCI, HIPAA, FERPA, and GDPR regulations, Konica Minolta sought to further reassure its customers by investing in an extra layer of threat protection. The company aimed to identify any potential vulnerabilities in its new bizhub i-Series multifunction printers, thereby preventing hackers from exploiting these devices and causing data theft, business disruption, and financial turmoil.

About Customer

Konica Minolta Business Solutions is a global provider of award-winning multi-function printers. The company is highly aware of customer concerns about the security of network-connected devices, with device security representing as much as 50% of their customers' purchasing decisions. Konica Minolta puts its products through rigorous internal cybersecurity tests to meet PCI, HIPAA, FERPA, and GDPR regulations. The company recently launched its new line of multifunction printers, the bizhub i-Series, which features multiple next-generation technologies, including solid state storage, a new code base, firmware, and integrated cloud services.

Customer Name

Konica Minolta, Inc.

Solution

To address this challenge, Konica Minolta partnered with NTT DATA and NTT Security to perform advanced penetration tests on its new printer line. The company provided a line of its multifunction printers and their source code to NTT DATA for testing. After approximately 80 hours of attempting to hack into the devices, the engineers found no major security vulnerabilities. This validation from NTT DATA reinforced Konica Minolta's reputation for offering secure products. Furthermore, when Konica Minolta launched its new line of multifunction printers, the bizhub i-Series, it once again turned to NTT DATA for penetration tests. The tests suggested modifications that would enhance device security and future-proof the product, which Konica Minolta implemented before releasing the product to market.

Impact #1	The partnership with NTT DATA and NTT Security has significantly enhanced Konica Minolta's reputation and competitive position. The company's commitment to security, validated by a market-leading independent company, has increased its credibility with partner channels and customers. This has also helped to proactively allay buyer fears about potential security risks. Furthermore, the third-party testing has expanded Konica Minolta's product reach into sensitive markets. The company has been able to respond to increasing customer demands for penetration tests of its products, giving it a competitive edge in an environment where customers are increasingly concerned with security.

Impact #1

The partnership with NTT DATA and NTT Security has significantly enhanced Konica Minolta's reputation and competitive position. The company's commitment to security, validated by a market-leading independent company, has increased its credibility with partner channels and customers. This has also helped to proactively allay buyer fears about potential security risks. Furthermore, the third-party testing has expanded Konica Minolta's product reach into sensitive markets. The company has been able to respond to increasing customer demands for penetration tests of its products, giving it a competitive edge in an environment where customers are increasingly concerned with security.

Benefit #1	Konica Minolta's printers meet the industry standard Common Criteria for IT security, ISO/IEC 15408.
Benefit #2	NTT DATA spent about 80 hours trying to hack into the devices without finding any major security vulnerabilities.
Benefit #3	Konica Minolta implemented the modifications suggested by NTT DATA to enhance device security and future-proof the product before releasing it to market.

Benefit #1

Konica Minolta's printers meet the industry standard Common Criteria for IT security, ISO/IEC 15408.

Benefit #2

NTT DATA spent about 80 hours trying to hack into the devices without finding any major security vulnerabilities.

Benefit #3

Konica Minolta implemented the modifications suggested by NTT DATA to enhance device security and future-proof the product before releasing it to market.

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Overview

Enhancing Printer Security: Konica Minolta's Partnership with NTT DATA

Operational Impact

Quantitative Benefit