CheckPoint Software Case Studies Enhancing Mobile Device Security at The Ritz London with Pointsec

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	Enhancing Mobile Device Security at The Ritz London with Pointsec CheckPoint Software

Enhancing Mobile Device Security at The Ritz London with Pointsec

CheckPoint Software

Technology Category	Platform as a Service (PaaS) - Device Management Platforms Robots - Wheeled Robots
Applicable Industries	Electronics Telecommunications
Use Cases	Personnel Tracking & Monitoring Tamper Detection
Services	System Integration
Challenge	The Ritz London, a legendary hospitality establishment, is renowned for its attention to detail and guest confidentiality. However, a security incident involving the theft of a PDA belonging to the IT manager, Richard Isted, highlighted a significant challenge. The stolen PDA was synchronized to Richard's email, and the existing security measures required the device to connect back to the mobile network to self-destruct. This system was deemed insufficient for lost or stolen devices. Furthermore, Richard needed a solution that would protect the information on all mobile devices used by The Ritz's executives without compromising usability. Many executives used their PDAs for email communication and viewing downloaded files, pictures, or music. Therefore, the solution needed to be user-friendly, fast, and transparent, and allow for a degree of flexibility to accommodate both work-related and personal use. Read More
About Customer	The Ritz London, opened in 1906, is a legendary hospitality establishment known for its style, sophistication, and elegance. It provides a truly magical and memorable experience for all travelers and guests, including many celebrity 'A' listers who often use pseudonyms during their stay. The Ritz places a high emphasis on diplomacy, tact, and sensitivity, paying meticulous attention to detail to ensure no indiscretions are made regarding guest confidentiality. The staff, including top-level executives, use mobile devices for various purposes, including email communication and viewing downloaded files, pictures, or music. Read More
Solution	Richard turned to Pointsec's encryption software to address these challenges. The software was designed to be easy to use, fast, and transparent, meeting the executives' needs. It also offered flexibility, allowing employees to use multimedia cards from cameras and other devices without encryption, while ensuring that work-related information stored on the device was protected. The software also featured a 'reward' screen that displayed a message to return the device to the owner for a reward if lost. This feature proved beneficial when an executive lost his PDA on the tube, and the device was returned within hours. Other features that Richard found useful included the remote administration unlock, which allowed him to unlock the device remotely for users who had forgotten their password, and the unique password system using PicturePIN, which allowed users to remember a story based on pictures instead of numbers or letters. The software could also be installed over a fast wireless connection from anywhere in the world. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Device Management Platforms

Robots - Wheeled Robots

Applicable Industries

Electronics

Telecommunications

Use Cases

Personnel Tracking & Monitoring

Tamper Detection

Services

System Integration

Challenge

The Ritz London, a legendary hospitality establishment, is renowned for its attention to detail and guest confidentiality. However, a security incident involving the theft of a PDA belonging to the IT manager, Richard Isted, highlighted a significant challenge. The stolen PDA was synchronized to Richard's email, and the existing security measures required the device to connect back to the mobile network to self-destruct. This system was deemed insufficient for lost or stolen devices. Furthermore, Richard needed a solution that would protect the information on all mobile devices used by The Ritz's executives without compromising usability. Many executives used their PDAs for email communication and viewing downloaded files, pictures, or music. Therefore, the solution needed to be user-friendly, fast, and transparent, and allow for a degree of flexibility to accommodate both work-related and personal use.

About Customer

The Ritz London, opened in 1906, is a legendary hospitality establishment known for its style, sophistication, and elegance. It provides a truly magical and memorable experience for all travelers and guests, including many celebrity 'A' listers who often use pseudonyms during their stay. The Ritz places a high emphasis on diplomacy, tact, and sensitivity, paying meticulous attention to detail to ensure no indiscretions are made regarding guest confidentiality. The staff, including top-level executives, use mobile devices for various purposes, including email communication and viewing downloaded files, pictures, or music.

Solution

Richard turned to Pointsec's encryption software to address these challenges. The software was designed to be easy to use, fast, and transparent, meeting the executives' needs. It also offered flexibility, allowing employees to use multimedia cards from cameras and other devices without encryption, while ensuring that work-related information stored on the device was protected. The software also featured a 'reward' screen that displayed a message to return the device to the owner for a reward if lost. This feature proved beneficial when an executive lost his PDA on the tube, and the device was returned within hours. Other features that Richard found useful included the remote administration unlock, which allowed him to unlock the device remotely for users who had forgotten their password, and the unique password system using PicturePIN, which allowed users to remember a story based on pictures instead of numbers or letters. The software could also be installed over a fast wireless connection from anywhere in the world.

Impact #1	The implementation of Pointsec's encryption software significantly enhanced the security of mobile devices at The Ritz. The software's user-friendly, fast, and transparent design ensured that it was readily accepted by the executives, who could continue to use their devices without hindrance. The flexibility of the software allowed employees to use multimedia cards for personal use while keeping work-related information secure. The 'reward' screen feature proved effective in recovering a lost device, demonstrating the software's practical benefits. The remote administration unlock and PicturePIN features also improved user experience by providing convenient password recovery and recall options. Overall, the software has proven to be a valuable tool in maintaining the confidentiality and security that The Ritz is renowned for.

Impact #1

The implementation of Pointsec's encryption software significantly enhanced the security of mobile devices at The Ritz. The software's user-friendly, fast, and transparent design ensured that it was readily accepted by the executives, who could continue to use their devices without hindrance. The flexibility of the software allowed employees to use multimedia cards for personal use while keeping work-related information secure. The 'reward' screen feature proved effective in recovering a lost device, demonstrating the software's practical benefits. The remote administration unlock and PicturePIN features also improved user experience by providing convenient password recovery and recall options. Overall, the software has proven to be a valuable tool in maintaining the confidentiality and security that The Ritz is renowned for.

Benefit #1	The encryption software was successfully installed on all mobile devices used by executives at The Ritz.
Benefit #2	The software enabled the recovery of a lost PDA within hours, averting a potential data breach.
Benefit #3	The software's remote administration unlock feature allowed for quick password recovery, minimizing downtime.

Benefit #1

The encryption software was successfully installed on all mobile devices used by executives at The Ritz.

Benefit #2

The software enabled the recovery of a lost PDA within hours, averting a potential data breach.

Benefit #3

The software's remote administration unlock feature allowed for quick password recovery, minimizing downtime.

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Overview

Enhancing Mobile Device Security at The Ritz London with Pointsec

Operational Impact

Quantitative Benefit