NETSCOUT Case Studies Enhancing Global Financial Services Cybersecurity With Smart Edge Protection

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	Enhancing Global Financial Services Cybersecurity With Smart Edge Protection NETSCOUT

Enhancing Global Financial Services Cybersecurity With Smart Edge Protection

NETSCOUT

Technology Category	Cybersecurity & Privacy - Intrusion Detection Cybersecurity & Privacy - Network Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation Human Resources
Use Cases	Cybersecurity Intrusion Detection Systems Remote Collaboration
Services	Cybersecurity Services System Integration Training
Challenge	In response to rising cybersecurity threats accompanying the company’s global hybrid workforce transition, the SecOps team oversaw ongoing architectural and environmental reviews to assess their enterprise-wide security profile. One such review identified the presence of significant security risks in one region’s business operations environment, which resulted in SecOps articulating an immediate need to enhance their network visibility, threat intelligence, mitigation controls, and forensic capabilities. These findings prompted the Executive Team to establish a project to enhance the company’s network security posture and evaluate several leading Network Detection and Response (NDR) vendors capable of providing a solution to their immediate cybersecurity requirements. Read More
About Customer	With a history spanning 75+ years, this global company offers diverse insurance policy products for commercial and personal customers. During the early phase of COVID-19, the Executive Team authorized tens of thousands of employees to move from regional headquarters and remote offices to work-from-home (WFH) environments. While this transitioned insurance service delivery from face-to-face exchanges to online, voice, and video communications, the company still reported double-digit growth across their business and personal lines during their most-recent quarterly financial filing. For years, the company has relied on NETSCOUT technology to assist with transformative Network Operations (NetOps) and Security Operations (SecOps) projects involving infrastructure monitoring and remote office visibility, Unified Communications (UC) and business application monitoring, and virtual platform transitions. Read More
Solution	After evaluating multiple vendors, the company’s Executive Team determined that NETSCOUT’s Omnis Cyber Intelligence (OCI) was the NDR platform best-suited for their remote operations cybersecurity requirements. Beyond addressing their immediate regional cybersecurity requirements, OCI has provided the company with an enterprise-wide network threat and risk investigation solution that helps reduce the impact of cyber threats across the business. OCI offered several additional features of paramount value to SecOps, including: Detecting emerging, targeted, and unknown threats as they traversed the network, Monitoring the timing and movement of attackers across north/south network traffic traversing in and out of their data center environments, Providing capabilities to export data to internal data lakes for future, long-term historical analysis. NETSCOUT designed a robust global packet flow network and decryption solution that complemented their installed packet flow switch (PFS) investments by adding: NETSCOUT Certified Packet Flow Operating Software, PFS appliance, PFS Fabric Manager, and PFS Monitor technology, nGenius Decryption Appliance, which addressed previously lacking visibility into encrypted packets necessary for analysis throughout cybersecurity operations, NETSCOUT Remote Services Engineer for expertise in operating, configuring, and interpreting the overall service assurance and cybersecurity solutions from NETSCOUT. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Intrusion Detection

Cybersecurity & Privacy - Network Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Human Resources

Use Cases

Cybersecurity

Intrusion Detection Systems

Remote Collaboration

Services

Cybersecurity Services

System Integration

Training

Challenge

In response to rising cybersecurity threats accompanying the company’s global hybrid workforce transition, the SecOps team oversaw ongoing architectural and environmental reviews to assess their enterprise-wide security profile. One such review identified the presence of significant security risks in one region’s business operations environment, which resulted in SecOps articulating an immediate need to enhance their network visibility, threat intelligence, mitigation controls, and forensic capabilities. These findings prompted the Executive Team to establish a project to enhance the company’s network security posture and evaluate several leading Network Detection and Response (NDR) vendors capable of providing a solution to their immediate cybersecurity requirements.

About Customer

With a history spanning 75+ years, this global company offers diverse insurance policy products for commercial and personal customers. During the early phase of COVID-19, the Executive Team authorized tens of thousands of employees to move from regional headquarters and remote offices to work-from-home (WFH) environments. While this transitioned insurance service delivery from face-to-face exchanges to online, voice, and video communications, the company still reported double-digit growth across their business and personal lines during their most-recent quarterly financial filing. For years, the company has relied on NETSCOUT technology to assist with transformative Network Operations (NetOps) and Security Operations (SecOps) projects involving infrastructure monitoring and remote office visibility, Unified Communications (UC) and business application monitoring, and virtual platform transitions.

Solution

After evaluating multiple vendors, the company’s Executive Team determined that NETSCOUT’s Omnis Cyber Intelligence (OCI) was the NDR platform best-suited for their remote operations cybersecurity requirements. Beyond addressing their immediate regional cybersecurity requirements, OCI has provided the company with an enterprise-wide network threat and risk investigation solution that helps reduce the impact of cyber threats across the business. OCI offered several additional features of paramount value to SecOps, including: Detecting emerging, targeted, and unknown threats as they traversed the network, Monitoring the timing and movement of attackers across north/south network traffic traversing in and out of their data center environments, Providing capabilities to export data to internal data lakes for future, long-term historical analysis. NETSCOUT designed a robust global packet flow network and decryption solution that complemented their installed packet flow switch (PFS) investments by adding: NETSCOUT Certified Packet Flow Operating Software, PFS appliance, PFS Fabric Manager, and PFS Monitor technology, nGenius Decryption Appliance, which addressed previously lacking visibility into encrypted packets necessary for analysis throughout cybersecurity operations, NETSCOUT Remote Services Engineer for expertise in operating, configuring, and interpreting the overall service assurance and cybersecurity solutions from NETSCOUT.

Impact #1	Enhanced threat management solution secured remote financial business operations
Impact #2	Increased NetOps and SecOps integration, with single-vendor service assurance and cybersecurity approach
Impact #3	Managed capital expenditures, reduced vendor management activities, and supported extended NetOps and SecOps integration efforts

Impact #1

Enhanced threat management solution secured remote financial business operations

Impact #2

Increased NetOps and SecOps integration, with single-vendor service assurance and cybersecurity approach

Impact #3

Managed capital expenditures, reduced vendor management activities, and supported extended NetOps and SecOps integration efforts

Benefit #1	Reduced the potential of associated financial loss
Benefit #2	Set the stage for globally scaling their NDR solution across other business geographies in a controlled manner
Benefit #3	Extended the value provided by earlier capital investments

Benefit #1

Reduced the potential of associated financial loss

Benefit #2

Set the stage for globally scaling their NDR solution across other business geographies in a controlled manner

Benefit #3

Extended the value provided by earlier capital investments

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Overview

Enhancing Global Financial Services Cybersecurity With Smart Edge Protection

Operational Impact

Quantitative Benefit