Scandit Case Studies Enhancing Delivery Efficiency with Advanced Smartphone Scanning: A Case Study of La Poste

Edit This Case Study Record

	Enhancing Delivery Efficiency with Advanced Smartphone Scanning: A Case Study of La Poste Scandit

Enhancing Delivery Efficiency with Advanced Smartphone Scanning: A Case Study of La Poste

Scandit

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries	Equipment & Machinery Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Last Mile Delivery Time Sensitive Networking
Services	System Integration Training
Challenge	La Poste, France’s largest mail delivery provider, was facing challenges with its delivery process. The company, which employs over 90,000 mail and parcel carriers, is responsible for delivering 23 billion items annually, making operational efficiency a top priority. The carriers relied on low-end smartphones with an Android application integrated with open-source barcode scanning software for proof of delivery, track and trace, and other workflows. However, the scanning speed and precision were not up to the mark, leading to delivery errors. Misdelivered mail or parcels not only cost the company time and money but also affected its reputation. La Poste wanted to compare the performance of smartphones using open source scanning against those using proprietary software across a wide variety of devices, under a range of challenging real-world conditions. Read More
About Customer	La Poste is the largest mail delivery provider in France, with postal activities comprising over half of its revenue. The company employs over 90,000 mail and parcel carriers who are responsible for delivering 23 billion items annually. The carriers operate in offices and distribution centers across the country. To ensure efficient delivery, they relied on low-end smartphones with an Android application integrated with open-source barcode scanning software. However, the company was facing challenges with scanning speed and precision, leading to delivery errors and affecting its reputation. Read More
Customer Name	La Poste Read More
Solution	La Poste decided to replace the open-source barcode scanning with Scandit-powered smartphone scanning. A trial was conducted where a number of mail carriers were equipped with a version of the application integrated with the Scandit Barcode Scanner SDK. The trial revealed that Scandit outperformed the open-source alternative across all the Android models tested. The Scandit-powered app provided faster and more reliable scanning, generating zero incorrect scans. It worked efficiently even in low light, glare, at awkward angles, and on damaged barcodes. Following the successful trial, La Poste deployed the Scandit-powered app on over 90,000 smartphone devices. The Scandit solution could perform concurrently with La Poste’s existing data capture capability and devices, allowing for a smooth, incremental rollout with minimum disruption. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Middleware, SDKs & Libraries

Applicable Industries

Equipment & Machinery

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Last Mile Delivery

Time Sensitive Networking

Services

System Integration

Training

Challenge

La Poste, France’s largest mail delivery provider, was facing challenges with its delivery process. The company, which employs over 90,000 mail and parcel carriers, is responsible for delivering 23 billion items annually, making operational efficiency a top priority. The carriers relied on low-end smartphones with an Android application integrated with open-source barcode scanning software for proof of delivery, track and trace, and other workflows. However, the scanning speed and precision were not up to the mark, leading to delivery errors. Misdelivered mail or parcels not only cost the company time and money but also affected its reputation. La Poste wanted to compare the performance of smartphones using open source scanning against those using proprietary software across a wide variety of devices, under a range of challenging real-world conditions.

About Customer

La Poste is the largest mail delivery provider in France, with postal activities comprising over half of its revenue. The company employs over 90,000 mail and parcel carriers who are responsible for delivering 23 billion items annually. The carriers operate in offices and distribution centers across the country. To ensure efficient delivery, they relied on low-end smartphones with an Android application integrated with open-source barcode scanning software. However, the company was facing challenges with scanning speed and precision, leading to delivery errors and affecting its reputation.

Customer Name

La Poste

Solution

La Poste decided to replace the open-source barcode scanning with Scandit-powered smartphone scanning. A trial was conducted where a number of mail carriers were equipped with a version of the application integrated with the Scandit Barcode Scanner SDK. The trial revealed that Scandit outperformed the open-source alternative across all the Android models tested. The Scandit-powered app provided faster and more reliable scanning, generating zero incorrect scans. It worked efficiently even in low light, glare, at awkward angles, and on damaged barcodes. Following the successful trial, La Poste deployed the Scandit-powered app on over 90,000 smartphone devices. The Scandit solution could perform concurrently with La Poste’s existing data capture capability and devices, allowing for a smooth, incremental rollout with minimum disruption.

Impact #1	The integration of Scandit technology into La Poste's operations significantly improved the delivery efficiencies. The carriers were able to complete deliveries with greater speed and accuracy, reducing the number of scanning errors that led to costly mishandled or misdelivered mail. The participants in the trial were so satisfied with the Scandit-powered app that they did not want to return to the old version. The company also saw a dramatic reduction in the number of scanning errors, resulting in far fewer pieces of mail and parcels being delivered incorrectly. This reduced the various costs associated with misdelivered mail. The integration with the La Poste employee app was straightforward and required no extra effort, providing a platform for future improvements.

Impact #1

The integration of Scandit technology into La Poste's operations significantly improved the delivery efficiencies. The carriers were able to complete deliveries with greater speed and accuracy, reducing the number of scanning errors that led to costly mishandled or misdelivered mail. The participants in the trial were so satisfied with the Scandit-powered app that they did not want to return to the old version. The company also saw a dramatic reduction in the number of scanning errors, resulting in far fewer pieces of mail and parcels being delivered incorrectly. This reduced the various costs associated with misdelivered mail. The integration with the La Poste employee app was straightforward and required no extra effort, providing a platform for future improvements.

Benefit #1	Scandit-enabled app was up to 55% quicker per document processed than with the open source software, across a wide range of devices.
Benefit #2	La Poste carriers perform several millions of scans per month, implying significant time savings as delivery routes are completed more quickly.
Benefit #3	La Poste deployed the Scandit-powered app on over 90,000 smartphone devices.

Benefit #1

Scandit-enabled app was up to 55% quicker per document processed than with the open source software, across a wide range of devices.

Benefit #2

La Poste carriers perform several millions of scans per month, implying significant time savings as delivery routes are completed more quickly.

Benefit #3

La Poste deployed the Scandit-powered app on over 90,000 smartphone devices.

Download PDF Version

Overview

Enhancing Delivery Efficiency with Advanced Smartphone Scanning: A Case Study of La Poste

Operational Impact

Quantitative Benefit