CoConstruct Case Studies Enhancing Construction Efficiency and Client Trust: A Case Study on Tom Williams Residential
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Enhancing Construction Efficiency and Client Trust: A Case Study on Tom Williams Residential

CoConstruct
Cement
Education
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Construction Management
Time Sensitive Networking
Tom Williams Residential, a custom home builder based in Atlanta, Georgia, faced several challenges in managing their construction projects. The team, consisting of three project managers, an admin, and a bookkeeper, was tasked with completing numerous custom home builds, renovations, and remodeling projects every year. However, the process of managing project information was disjointed and inefficient. If Tom Williams, the founder and owner, needed to find out which subcontractor performed a certain task on the job site, he would have to call his bookkeeper, interrupting her day and forcing her to look through the books for a purchase order or receipt. This process was time-consuming and resource-intensive. Additionally, the lack of a centralized system for project information made it difficult to keep track of project progress and budget, leading to potential delays and cost overruns.
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Tom Williams Residential is a custom home builder based in Atlanta, Georgia. The company, led by founder and owner Tom Williams, has a small but efficient team of six, including three project managers, an admin, and a bookkeeper. Over the past 25 years, the company has completed numerous custom home builds, renovations, and remodeling projects. Tom Williams, an early adopter of technology in the construction industry, has always sought better ways to run his business, leading to the adoption of CoConstruct to streamline operations and enhance client relationships.
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Tom Williams Residential adopted CoConstruct, a construction management software, to streamline their business operations. CoConstruct's communication features allowed the team to store all relevant project information in one place, enabling them to keep projects moving smoothly regardless of their location. The software also provided an in-depth estimating feature that automatically deployed relevant information throughout the project. This feature allowed Tom to set up his project budget while filling out his estimates, centralizing all budget-related information in one place and saving time and effort in tracking project progress. Furthermore, CoConstruct's system allowed Tom to quickly find answers to questions about subcontractor tasks, purchase orders, and more, eliminating the need to interrupt the bookkeeper's work and search through physical records. The software also enhanced client relationships by providing instant access to project information, enabling Tom to answer any client question in real time and build trust.
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The adoption of CoConstruct has brought significant operational benefits to Tom Williams Residential. The software's communication features have enabled the team to work efficiently from any location, with Tom noting that 'wherever I have my MacBook, that’s corporate headquarters.' The centralization of all project information into one online location has saved time and resources previously spent on searching for information, and has kept projects moving smoothly. The software has also enhanced client relationships by providing instant access to project information, enabling Tom to answer any client question in real time and build trust. This has given clients tremendous confidence in Tom's control over their projects.
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