Enhancing Application Security and Efficiency in E-commerce with IoT

Tillster, a global leader in self-service digital ordering, faced the challenge of improving and simplifying its application security. The company needed to incorporate a more active and dynamic vulnerability assessment system to ensure the security of its applications. The challenge also included providing guidance to Tillster’s DevOps team to achieve optimal protection within the entire Software Development Life Cycle (SDLC). The company had to balance internal and external practices, comply with OWASP’s top 10 application security risks and mobile application guidelines, and run scans and penetration tests to meet PCI standards. Patch management was critical for keeping Tillster’s applications safe, as 99% of software exploits are based on known vulnerabilities. Furthermore, Tillster had to deliver secure software on schedule, ensuring that security issues did not cause delays and that the software in production did not pose a risk to restaurants or consumer data.

Tillster is a privately held e-commerce company and a global leader in self-service digital ordering, improved customer insights, and guest engagement. The firm empowers casual dining and quick service multi-tenant restaurants and consumers to engage and transact anywhere, anytime, from any device. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and lifestyle management that integrate across online, mobile, tablet, kiosk and call center platforms. Tillster has partnerships with over 100 restaurant brands, supporting more than 40,000 locations, and providing over 35,000,000 digital orders per year. Some of its most noteworthy clients include the world’s leading brands such as Pizza Hut, Arby’s, Burger King, and Steak ‘n Shake.