Twilio
Case Studies
Enhancing App Engagement and User Verification with Twilio: A Duolingo Case Study
Overview
Enhancing App Engagement and User Verification with Twilio: A Duolingo Case StudyTwilio |
Education Telecommunications | |
Training | |
Operational Impact
The partnership with Twilio significantly improved Duolingo's operational results. The integration of Twilio Verify provided a secure and efficient way for users to connect with their friends on the app, enhancing the social aspect of the learning experience. This led to an increase in user engagement, with more users becoming active on the platform daily. The seamless customer experience created by the partnership also improved the overall user experience on the app. Users could easily verify their identities and connect with their friends, making the learning process more enjoyable and effective. The enhanced security provided by Twilio Verify also ensured the safety of users' information, further boosting user trust and satisfaction. | |
Quantitative Benefit
18% of users followed and became social | |
100K+ more active users per day | |
1% increase in learning | |