ShipHawk Case Studies Enhanced Visibility & Employee Productivity - Kalalou

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	Enhanced Visibility & Employee Productivity - Kalalou ShipHawk

Enhanced Visibility & Employee Productivity - Kalalou

ShipHawk

Technology Category	Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Retail
Applicable Functions	Warehouse & Inventory Management
Use Cases	Inventory Management Warehouse Automation
Services	System Integration
Challenge	Kalalou, a leading designer and supplier of home accents, garden decor, and gifts, was facing challenges in managing its warehouse operations. The company delivers its products via three channels: wholesale to big home décor companies and brick-and-mortar boutiques and gift shops, direct-to-consumers via its eCommerce store, At West End, and drop-shipping for D2C customers. During the peak months of January and September through November, Kalalou brings on temporary workers to ensure they keep up with order demands. The company needed a solution that could provide visibility into auto-replenishment, improve the productivity of the warehouse team, and automate processes to reduce the learning curve for temporary workers. Read More
About Customer	Kalalou is a leading designer and supplier of home accents, garden decor, and gifts. For more than 30 years, the company has brought international products to the U.S. market. It is committed to working with recycled/sustainable materials and dedicated to improving the lives of those with whom it works through its Doug and Susan’s Kid Foundation. Kalalou delivers its products via three channels: Wholesale to big home décor companies and brick-and-mortar boutiques and gift shops, Direct-to-consumers via its eCommerce store, At West End, and Drop-shipping for D2C customers. During the peak months of January and September through November, Kalalou brings on temporary workers to ensure they keep up with order demands. Read More
Solution	Kalalou implemented the ShipHawk WMS solution to manage its warehouse operations. The solution provides visibility into auto-replenishment and real-time dashboards that provide visibility into the warehouse team’s productivity. Management is able to see each operator’s performance and their contribution to the day’s work. With that information, Kalalou can determine which employees need more training as well as where to improve the overall workflow. By using ShipHawk WMS to automate processes, Kalalou can ramp up and onboard the numbers of employees required to respond to its peak season requirements. The system is easy to use, reducing the learning curve for temporary workers. Kalalou uses the operator performance dashboard every day, to identify any choke points in processes and to address them quickly. It gives management the ability to make labor movement decisions in real-time. Read More Log in to view content
Contents

Technology Category

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Retail

Applicable Functions

Warehouse & Inventory Management

Use Cases

Inventory Management

Warehouse Automation

Services

System Integration

Challenge

Kalalou, a leading designer and supplier of home accents, garden decor, and gifts, was facing challenges in managing its warehouse operations. The company delivers its products via three channels: wholesale to big home décor companies and brick-and-mortar boutiques and gift shops, direct-to-consumers via its eCommerce store, At West End, and drop-shipping for D2C customers. During the peak months of January and September through November, Kalalou brings on temporary workers to ensure they keep up with order demands. The company needed a solution that could provide visibility into auto-replenishment, improve the productivity of the warehouse team, and automate processes to reduce the learning curve for temporary workers.

About Customer

Kalalou is a leading designer and supplier of home accents, garden decor, and gifts. For more than 30 years, the company has brought international products to the U.S. market. It is committed to working with recycled/sustainable materials and dedicated to improving the lives of those with whom it works through its Doug and Susan’s Kid Foundation. Kalalou delivers its products via three channels: Wholesale to big home décor companies and brick-and-mortar boutiques and gift shops, Direct-to-consumers via its eCommerce store, At West End, and Drop-shipping for D2C customers. During the peak months of January and September through November, Kalalou brings on temporary workers to ensure they keep up with order demands.

Solution

Kalalou implemented the ShipHawk WMS solution to manage its warehouse operations. The solution provides visibility into auto-replenishment and real-time dashboards that provide visibility into the warehouse team’s productivity. Management is able to see each operator’s performance and their contribution to the day’s work. With that information, Kalalou can determine which employees need more training as well as where to improve the overall workflow. By using ShipHawk WMS to automate processes, Kalalou can ramp up and onboard the numbers of employees required to respond to its peak season requirements. The system is easy to use, reducing the learning curve for temporary workers. Kalalou uses the operator performance dashboard every day, to identify any choke points in processes and to address them quickly. It gives management the ability to make labor movement decisions in real-time.

Impact #1	Increased visibility into warehouse operations
Impact #2	Improved productivity of warehouse team
Impact #3	Standardization across many different areas of shipping

Impact #1

Increased visibility into warehouse operations

Impact #2

Improved productivity of warehouse team

Impact #3

Standardization across many different areas of shipping

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Overview

Enhanced Visibility & Employee Productivity - Kalalou

Operational Impact