Hera is now among the nation’s largest multi-utilities, born in 2002 out of the aggregation of 11 municipal companies operating in Emilia-Romagna, Italy. The first corporation of its kind nationwide, Hera worsks mainly in the environment (waste management), water (aquaduct, sewage and purification) and energy (electricity, gas distribution and sales, energy services) sectors. Other services offered include public lighting and telecommunications. Its range of activities undergoes continuous and constant development, and meet the needs of 4.4 million citizens in over 350 municipalities in Emilia-Romagna, Friuli-Venezia Giulia, Marche, Tuscany and Veneto.
Right at the technological heart of HERA is HERAtech, the company that manages the work requested by customers for all network services managed by the Hera Group and also handles the design and construction of plants and networks in addition to highly specialised technical activities, such as plant remote control, the technical call centre that manages Emergency Services and the Analysis Laboratories for drinking water, wastewater and waste.
The project by Endian for Hera is developed in cooperation with the Fluids Remote Control Division and its main goals are to fully manage the suppliers’ access to plants and devices, and to punctually monitor the network distributed over the regions covered by the service. Control activity takes action in multiple data centers, the places where all critical infrastructure is housed, and it’s all about authorizing access to suppliers and scanning all connections to detect any possible unauthorized devices or intrusions.
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