Convoy
Case Studies
Encore Glass's Supply Chain Efficiency Boosts Winemakers' Growth
Overview
Encore Glass's Supply Chain Efficiency Boosts Winemakers' GrowthConvoy |
Functional Applications - Transportation Management Systems (TMS) Platform as a Service (PaaS) - Application Development Platforms | |
Glass Transportation | |
Logistics & Transportation Sales & Marketing | |
Autonomous Transport Systems Public Transportation Management | |
Operational Impact
The partnership with Convoy and the establishment of a dedicated transportation department under Phil Russell led to a significant improvement in Encore's operational efficiency. The company was able to manage its relationships with carriers more effectively, reducing the time taken to book a load and freeing up resources and time. This allowed Encore to focus on building and maintaining strong relationships with its carriers and customers, which is crucial to its business model. The more efficient supply chain operation also enabled Encore to better serve its customers, including small winemakers in remote areas, by delivering the right bottles just in time to be filled. | |
Quantitative Benefit
Reduced the average time to book a load from one hour to ten minutes | |
Freed up resources and time to prioritize other operational tasks | |
Served customers in 241 cities from its facilities in Fairfield, California and on the East Coast | |