Case Studies Empresa Municipal de Aguas de Gijón integrates documentation and implements ISO with the support of SoftExpert solution

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	Empresa Municipal de Aguas de Gijón integrates documentation and implements ISO with the support of SoftExpert solution

Empresa Municipal de Aguas de Gijón integrates documentation and implements ISO with the support of SoftExpert solution

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Utilities
Applicable Functions	Business Operation Quality Assurance
Services	System Integration Training
Challenge	The company needed software so as to lower the costs of implementing the ISO 9001, ISO 14001 and Accreditation 17025 quality certificates. Moreover, Empresa Municipal de Aguas de Gijón lacked a tool to control management of documents related to quality certificates. Read More
About Customer	Empresa Municipal de Aguas de Gijón (EMA) is a corporation owned by the municipality of Gijón (a municipality in the province and principality of Asturias, in Spain). The company is responsible for direct management of services related to management of the integrated water cycle, both in the municipality and in the rural parishes (collection, treatment and supply of drinking water, as well as maintenance, cleaning and repair of wastewater, sanitation and water purification facilities). Read More
Solution	Empresa Municipal de Aguas de Gijón adopted SoftExpert's document management product: SE Document. SE Document enables organizations to effectively and efficiently automate management of electronic and paper-based documents throughout their entire life cycle - capture, create, classify, share and secure, archive and destroy. Any authorized person - employees, customers, vendors or partners - can manage and work on your documents safely and securely anytime and anywhere in the world. It integrates seamlessly with popular desktop software as Microsoft Office Applications (Word, Excel, PowerPoint, Outlook and Visio) and Open Office, CAD design software (Autocad, Inventor, Microstation, SolidWorks, SolidEdge, etc.), Adobe PDF, Corel Draw, Image Editors and many others. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Utilities

Applicable Functions

Business Operation

Quality Assurance

Services

System Integration

Training

Challenge

The company needed software so as to lower the costs of implementing the ISO 9001, ISO 14001 and Accreditation 17025 quality certificates. Moreover, Empresa Municipal de Aguas de Gijón lacked a tool to control management of documents related to quality certificates.

About Customer

Empresa Municipal de Aguas de Gijón (EMA) is a corporation owned by the municipality of Gijón (a municipality in the province and principality of Asturias, in Spain). The company is responsible for direct management of services related to management of the integrated water cycle, both in the municipality and in the rural parishes (collection, treatment and supply of drinking water, as well as maintenance, cleaning and repair of wastewater, sanitation and water purification facilities).

Solution

Empresa Municipal de Aguas de Gijón adopted SoftExpert's document management product: SE Document. SE Document enables organizations to effectively and efficiently automate management of electronic and paper-based documents throughout their entire life cycle - capture, create, classify, share and secure, archive and destroy. Any authorized person - employees, customers, vendors or partners - can manage and work on your documents safely and securely anytime and anywhere in the world. It integrates seamlessly with popular desktop software as Microsoft Office Applications (Word, Excel, PowerPoint, Outlook and Visio) and Open Office, CAD design software (Autocad, Inventor, Microstation, SolidWorks, SolidEdge, etc.), Adobe PDF, Corel Draw, Image Editors and many others.

Impact #1	The processes for implementing and maintaining the ISO 9001, ISO 14001 and Accreditation 17025 standards were one of the main benefits gained from the use of SE Document to manage all of the documentation associated with the quality certifications.
Impact #2	The software is used by 15 employees and, in addition to being granted the ISO, Zanca points out that documents are now structured and organized – around 10,000 documents are registered in the tool, with SE Document providing time savings at work.

Impact #1

The processes for implementing and maintaining the ISO 9001, ISO 14001 and Accreditation 17025 standards were one of the main benefits gained from the use of SE Document to manage all of the documentation associated with the quality certifications.

Impact #2

The software is used by 15 employees and, in addition to being granted the ISO, Zanca points out that documents are now structured and organized – around 10,000 documents are registered in the tool, with SE Document providing time savings at work.

Benefit #1	The software is used by 15 employees.
Benefit #2	Around 10,000 documents are registered in the tool.

Benefit #1

The software is used by 15 employees.

Benefit #2

Around 10,000 documents are registered in the tool.

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Overview

Empresa Municipal de Aguas de Gijón integrates documentation and implements ISO with the support of SoftExpert solution

Operational Impact

Quantitative Benefit