Samsara Case Studies Empowering Fleet Management with IoT: A Case Study on Fraikin UK and Samsara

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	Empowering Fleet Management with IoT: A Case Study on Fraikin UK and Samsara Samsara

Empowering Fleet Management with IoT: A Case Study on Fraikin UK and Samsara

Samsara

Technology Category	Functional Applications - Fleet Management Systems (FMS) Networks & Connectivity - Gateways
Applicable Industries	Automotive
Applicable Functions	Maintenance Procurement
Use Cases	Fleet Management Vehicle Performance Monitoring
Services	Training
Challenge	Fraikin Ltd, one of the largest providers of commercial vehicle contract hire and rental solutions in the UK, was seeking to differentiate itself in the market. The company aimed to evolve from being a mere supplier of vehicles to a provider of comprehensive fleet management solutions. To achieve this, Fraikin needed a way to measure and analyze critical data insights that could help its 200+ customers optimize their fleet operations. The challenge was to find a solution that could provide actionable data on various aspects of fleet management, including mileage, fuel efficiency, idling ratio, and vehicle downtime. The solution also needed to be easy to install and user-friendly, causing minimal disruption to the customers' operations. Read More
About Customer	Fraikin Ltd is a leading provider of commercial vehicle contract hire and rental solutions in the UK. The company boasts a fleet of over 5,000 vehicles and serves more than 200 customers. Fraikin aims to provide more than just vehicles to its customers; it seeks to offer comprehensive fleet management solutions that help customers optimize their operations. To this end, the company was looking for a solution that could provide actionable data insights on various aspects of fleet management, including mileage, fuel efficiency, idling ratio, and vehicle downtime. Read More
Solution	Fraikin adopted Samsara's IoT solutions, including AI Dash Cams, Asset Gateways, Door Monitors, Environmental Monitors, and Vehicle Gateways. These devices were fitted to Fraikin’s fleet, taking only 15 minutes per vehicle, which was 25 minutes less than the time taken by previous equipment. This reduced installation time minimized disruption and created flexibility to easily upgrade vehicles around a customer’s schedule. Remote tachograph management was also enabled for customers who wanted to access and analyze live tacho data. To ensure ease of use, Fraikin provided a 20-minute online training session, along with optional instructional videos, enabling drivers to quickly familiarize themselves with the new products. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Networks & Connectivity - Gateways

Applicable Industries

Automotive

Applicable Functions

Maintenance

Procurement

Use Cases

Fleet Management

Vehicle Performance Monitoring

Services

Training

Challenge

Fraikin Ltd, one of the largest providers of commercial vehicle contract hire and rental solutions in the UK, was seeking to differentiate itself in the market. The company aimed to evolve from being a mere supplier of vehicles to a provider of comprehensive fleet management solutions. To achieve this, Fraikin needed a way to measure and analyze critical data insights that could help its 200+ customers optimize their fleet operations. The challenge was to find a solution that could provide actionable data on various aspects of fleet management, including mileage, fuel efficiency, idling ratio, and vehicle downtime. The solution also needed to be easy to install and user-friendly, causing minimal disruption to the customers' operations.

About Customer

Fraikin Ltd is a leading provider of commercial vehicle contract hire and rental solutions in the UK. The company boasts a fleet of over 5,000 vehicles and serves more than 200 customers. Fraikin aims to provide more than just vehicles to its customers; it seeks to offer comprehensive fleet management solutions that help customers optimize their operations. To this end, the company was looking for a solution that could provide actionable data insights on various aspects of fleet management, including mileage, fuel efficiency, idling ratio, and vehicle downtime.

Solution

Fraikin adopted Samsara's IoT solutions, including AI Dash Cams, Asset Gateways, Door Monitors, Environmental Monitors, and Vehicle Gateways. These devices were fitted to Fraikin’s fleet, taking only 15 minutes per vehicle, which was 25 minutes less than the time taken by previous equipment. This reduced installation time minimized disruption and created flexibility to easily upgrade vehicles around a customer’s schedule. Remote tachograph management was also enabled for customers who wanted to access and analyze live tacho data. To ensure ease of use, Fraikin provided a 20-minute online training session, along with optional instructional videos, enabling drivers to quickly familiarize themselves with the new products.

Impact #1	With the implementation of Samsara's IoT solutions, Fraikin has been able to deliver a best-in-class service to its customers. The connected products provide every customer with actionable data to manage their fleet, enabling them to optimize various aspects of their operations. As a result, Fraikin can offer highly competitive contract agreements, informed by accurate mileage and maintenance expectations. Furthermore, Fraikin's employees are empowered to have more informed conversations with customers on how to improve the efficiency of their fleets, thereby enhancing customer satisfaction and loyalty.

Impact #1

With the implementation of Samsara's IoT solutions, Fraikin has been able to deliver a best-in-class service to its customers. The connected products provide every customer with actionable data to manage their fleet, enabling them to optimize various aspects of their operations. As a result, Fraikin can offer highly competitive contract agreements, informed by accurate mileage and maintenance expectations. Furthermore, Fraikin's employees are empowered to have more informed conversations with customers on how to improve the efficiency of their fleets, thereby enhancing customer satisfaction and loyalty.

Benefit #1	5,000+ vehicles equipped with telematics and dash cams
Benefit #2	200+ customers accessing connected fleet data
Benefit #3	15 minutes to self-install per vehicle, saving 25 minutes compared to previous equipment

Benefit #1

5,000+ vehicles equipped with telematics and dash cams

Benefit #2

200+ customers accessing connected fleet data

Benefit #3

15 minutes to self-install per vehicle, saving 25 minutes compared to previous equipment

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Overview

Empowering Fleet Management with IoT: A Case Study on Fraikin UK and Samsara

Operational Impact

Quantitative Benefit