Qlik Case Studies Empower Financial Services Employees Through BI with Best-Quality Apps

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	Empower Financial Services Employees Through BI with Best-Quality Apps Qlik

Empower Financial Services Employees Through BI with Best-Quality Apps

Qlik

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Use Cases	Real-Time Location System (RTLS)
Services	Data Science Services
Challenge	Nationwide Building Society, the world’s largest mutual financial institution, was facing a challenge with data management and analytics. The company's strategic vision is driven by its 15 million members, not the market or shareholders, and data underpins every one of their strategic goals. However, the company found that employees often worked within their silos or divisions and designed things for themselves, unaware that others in the organisation were trying to do something similar—often with the same data. This led to a lack of efficiency and a duplication of efforts. Furthermore, the company was using QlikView, but had licenses for only 500 people, limiting the access to data and insights for many employees. Read More
About Customer	Nationwide Building Society is the world’s largest mutual financial institution, the UK’s second-largest mortgage provider, and one of the UK’s largest savings account providers. Founded in 1846, Nationwide is owned by its members, not shareholders. This means that if you hold a mortgage or a savings account with Nationwide, you have member rights, such as a vote in their AGM. This also means that it’s Nationwide's 15 million members, not the market or shareholders, who drive their strategic vision. The company has a heritage, culture, and ethos built on the foundation of mutuality. Nationwide has five strategic goals, which they call their cornerstones: a thriving membership, a legendary service, pride in their organisation, a national treasure, and a lasting business. These cornerstones allow every Nationwide employee to understand how their work aligns with this strategy. Read More
Solution	Nationwide Building Society implemented Qlik Data Analytics to power their data management and analytics. The infrastructure breaks down into five components: two Qlik Sense environments for ad hoc and production, Qlik NPrinting, Qlik GeoAnalytics, and the Qlik Analytics Platform (QAP). The company also established a 'delivery review board' where key members of the team meet each week to discuss issues, blockers, progress, and achievements. The aim of this meeting is to identify areas where they can add extra resources to maximise solution reuse or identify activities where additional development support is required. The company also developed two apps, the Retail Branch Network app and the Delivery Flow app, which have had a significant business impact. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Use Cases

Real-Time Location System (RTLS)

Services

Data Science Services

Challenge

Nationwide Building Society, the world’s largest mutual financial institution, was facing a challenge with data management and analytics. The company's strategic vision is driven by its 15 million members, not the market or shareholders, and data underpins every one of their strategic goals. However, the company found that employees often worked within their silos or divisions and designed things for themselves, unaware that others in the organisation were trying to do something similar—often with the same data. This led to a lack of efficiency and a duplication of efforts. Furthermore, the company was using QlikView, but had licenses for only 500 people, limiting the access to data and insights for many employees.

About Customer

Nationwide Building Society is the world’s largest mutual financial institution, the UK’s second-largest mortgage provider, and one of the UK’s largest savings account providers. Founded in 1846, Nationwide is owned by its members, not shareholders. This means that if you hold a mortgage or a savings account with Nationwide, you have member rights, such as a vote in their AGM. This also means that it’s Nationwide's 15 million members, not the market or shareholders, who drive their strategic vision. The company has a heritage, culture, and ethos built on the foundation of mutuality. Nationwide has five strategic goals, which they call their cornerstones: a thriving membership, a legendary service, pride in their organisation, a national treasure, and a lasting business. These cornerstones allow every Nationwide employee to understand how their work aligns with this strategy.

Solution

Nationwide Building Society implemented Qlik Data Analytics to power their data management and analytics. The infrastructure breaks down into five components: two Qlik Sense environments for ad hoc and production, Qlik NPrinting, Qlik GeoAnalytics, and the Qlik Analytics Platform (QAP). The company also established a 'delivery review board' where key members of the team meet each week to discuss issues, blockers, progress, and achievements. The aim of this meeting is to identify areas where they can add extra resources to maximise solution reuse or identify activities where additional development support is required. The company also developed two apps, the Retail Branch Network app and the Delivery Flow app, which have had a significant business impact.

Impact #1	The implementation of Qlik Data Analytics has allowed Nationwide to maximise the value of any solution by identifying areas where they can add extra resources to maximise solution reuse or identify activities where additional development support is required.
Impact #2	The company has created a centralised data library and is building development skills and knowledge throughout the company. This gives users a greater stake in app design, avoiding the seemingly inevitable development bottleneck that arises when you have a finite number of developers.
Impact #3	The company has seen a significant business impact through the development of two apps, the Retail Branch Network app and the Delivery Flow app. These apps have transformed the way the company operates and have turned end users into advocates of Qlik Sense.

Impact #1

The implementation of Qlik Data Analytics has allowed Nationwide to maximise the value of any solution by identifying areas where they can add extra resources to maximise solution reuse or identify activities where additional development support is required.

Impact #2

The company has created a centralised data library and is building development skills and knowledge throughout the company. This gives users a greater stake in app design, avoiding the seemingly inevitable development bottleneck that arises when you have a finite number of developers.

Impact #3

The company has seen a significant business impact through the development of two apps, the Retail Branch Network app and the Delivery Flow app. These apps have transformed the way the company operates and have turned end users into advocates of Qlik Sense.

Benefit #1	By standardising status updates through the Delivery transformation app, Nationwide calculated savings of 18,000 hours of work and around £1,000,000 annually across the company.

Benefit #1

By standardising status updates through the Delivery transformation app, Nationwide calculated savings of 18,000 hours of work and around £1,000,000 annually across the company.

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Overview

Empower Financial Services Employees Through BI with Best-Quality Apps

Operational Impact

Quantitative Benefit