Broadcom Case Studies Employee Wellness Company Delivers Exceptional Connected Devices Experience

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	Employee Wellness Company Delivers Exceptional Connected Devices Experience Broadcom

Employee Wellness Company Delivers Exceptional Connected Devices Experience

Broadcom

Technology Category	Application Infrastructure & Middleware - API Integration & Management Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Human Resources
Use Cases	Personnel Tracking & Monitoring Remote Asset Management
Services	System Integration
Challenge	The company developed a wearable device that connects to the company’s mobile app, allowing businesses to set up and track fitness challenges for their workers. The device can measure daily steps, calories burned, distance covered, and exercise time. This can then be synced to an iOS or Android mobile app that makes it easy to track points and activities. The app is also designed to support activities trackers made by other manufacturers. The app and devices are seen as strategic initiatives because of the necessary consumerization of these solutions. The company’s business succeeds by making recurring revenue from the sponsoring companies. If employees don’t use the solution, the sponsoring companies won’t renew their subscriptions. Because of this, the performance of the app and device is key — the overall user experience must be flawless. Read More
About Customer	The market leader in wellness and employee engagement solutions realized the potential of wearable devices to further its mission of creating a great business culture even better. Because happy employees are productive employees, this company sells solutions that incentivize employee health and well-being by combining social, gamification, rewards, and now wearable fitness. The addition of smart wearable activity trackers make it easier to incentivize worker engagement in wellness programs by making it easier to track and reward activity goals. Read More
Solution	This company turned to Apteligent to ensure the responsiveness of their app and wearable device solution. Apteligent allows this organization to proactively monitor the stability of the app and devices. When issues occur, the company is alerted and provided with detailed diagnostic information that accelerates the team’s ability to quickly troubleshoot and resolve them. In particular the team uses breadcrumbs to replay the exact steps a particular user took that led to a crash or performance issue. Apteligent helps the company ensure the wellness of their wearable device based solution, which in turn helps them deliver its market leading employee wellness offering to large corporations. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Human Resources

Use Cases

Personnel Tracking & Monitoring

Remote Asset Management

Services

System Integration

Challenge

The company developed a wearable device that connects to the company’s mobile app, allowing businesses to set up and track fitness challenges for their workers. The device can measure daily steps, calories burned, distance covered, and exercise time. This can then be synced to an iOS or Android mobile app that makes it easy to track points and activities. The app is also designed to support activities trackers made by other manufacturers. The app and devices are seen as strategic initiatives because of the necessary consumerization of these solutions. The company’s business succeeds by making recurring revenue from the sponsoring companies. If employees don’t use the solution, the sponsoring companies won’t renew their subscriptions. Because of this, the performance of the app and device is key — the overall user experience must be flawless.

About Customer

The market leader in wellness and employee engagement solutions realized the potential of wearable devices to further its mission of creating a great business culture even better. Because happy employees are productive employees, this company sells solutions that incentivize employee health and well-being by combining social, gamification, rewards, and now wearable fitness. The addition of smart wearable activity trackers make it easier to incentivize worker engagement in wellness programs by making it easier to track and reward activity goals.

Solution

This company turned to Apteligent to ensure the responsiveness of their app and wearable device solution. Apteligent allows this organization to proactively monitor the stability of the app and devices. When issues occur, the company is alerted and provided with detailed diagnostic information that accelerates the team’s ability to quickly troubleshoot and resolve them. In particular the team uses breadcrumbs to replay the exact steps a particular user took that led to a crash or performance issue. Apteligent helps the company ensure the wellness of their wearable device based solution, which in turn helps them deliver its market leading employee wellness offering to large corporations.

Impact #1	The company is able to proactively monitor the stability of the app and devices.
Impact #2	When issues occur, the company is alerted and provided with detailed diagnostic information that accelerates the team’s ability to quickly troubleshoot and resolve them.
Impact #3	The team uses breadcrumbs to replay the exact steps a particular user took that led to a crash or performance issue.

Impact #1

The company is able to proactively monitor the stability of the app and devices.

Impact #2

When issues occur, the company is alerted and provided with detailed diagnostic information that accelerates the team’s ability to quickly troubleshoot and resolve them.

Impact #3

The team uses breadcrumbs to replay the exact steps a particular user took that led to a crash or performance issue.

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Overview

Employee Wellness Company Delivers Exceptional Connected Devices Experience

Operational Impact