Benchmark Gensuite Case Studies Employee Engagement Enhancing Employee Engagement for Safety Performance Improvement

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	Employee Engagement Enhancing Employee Engagement for Safety Performance Improvement Benchmark Gensuite

Employee Engagement Enhancing Employee Engagement for Safety Performance Improvement

Benchmark Gensuite

Technology Category	Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Consumer Goods
Applicable Functions	Human Resources Quality Assurance
Use Cases	Onsite Human Safety Management Personnel Tracking & Monitoring
Services	System Integration Training
Challenge	The Asia-Pacific operations of the multinational consumer products company needed a solution to engage employees & shop floor workers in safety improvement opportunities (SIO). They wanted to transition from a cumbersome paper-based reporting system to a more efficient digital one. The company needed real-time visibility for department managers and leaders on SIO reports/ status and wanted to initiate immediate action on SIO reports to build confidence & encourage employee engagement. They also needed a system to report SIOs using Mobile technology and generate & send monthly reports to Asia-Pacific leaders on site-specific SIO reporting & action status. Read More
About Customer	The customer is a multinational consumer products company, headquartered in Europe with 500 global locations. The company has a strong Asia/Pacific manufacturing presence. It has an annual revenue of $20+ billion and employs over 80,000 people worldwide. The company was looking for a solution to enhance employee engagement in their safety performance improvement initiatives, particularly in their Asia-Pacific operations. They wanted to transition from a paper-based reporting system to a more efficient and real-time digital system. Read More
Solution	The company implemented Benchmark’s Concern Reporting application which enables employees to report SIOs & Near Miss events using desktop & Mobile devices. The application was customized to display SIO types & operations/activities suiting prevalent nomenclature, initiate workflow & notification to respective department managers to review & assign responsibility for action, include an anonymous reporting option, and create system generated reports automatically emailed to key stakeholders on a weekly & monthly basis. The company also leveraged Benchmark’s Data Insights application for continuous pulsing of application use and trending & data analytics. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Consumer Goods

Applicable Functions

Human Resources

Quality Assurance

Use Cases

Onsite Human Safety Management

Personnel Tracking & Monitoring

Services

System Integration

Training

Challenge

The Asia-Pacific operations of the multinational consumer products company needed a solution to engage employees & shop floor workers in safety improvement opportunities (SIO). They wanted to transition from a cumbersome paper-based reporting system to a more efficient digital one. The company needed real-time visibility for department managers and leaders on SIO reports/ status and wanted to initiate immediate action on SIO reports to build confidence & encourage employee engagement. They also needed a system to report SIOs using Mobile technology and generate & send monthly reports to Asia-Pacific leaders on site-specific SIO reporting & action status.

About Customer

The customer is a multinational consumer products company, headquartered in Europe with 500 global locations. The company has a strong Asia/Pacific manufacturing presence. It has an annual revenue of $20+ billion and employs over 80,000 people worldwide. The company was looking for a solution to enhance employee engagement in their safety performance improvement initiatives, particularly in their Asia-Pacific operations. They wanted to transition from a paper-based reporting system to a more efficient and real-time digital system.

Solution

The company implemented Benchmark’s Concern Reporting application which enables employees to report SIOs & Near Miss events using desktop & Mobile devices. The application was customized to display SIO types & operations/activities suiting prevalent nomenclature, initiate workflow & notification to respective department managers to review & assign responsibility for action, include an anonymous reporting option, and create system generated reports automatically emailed to key stakeholders on a weekly & monthly basis. The company also leveraged Benchmark’s Data Insights application for continuous pulsing of application use and trending & data analytics.

Impact #1	Over 5,000 safety improvement opportunities logged in the first 18 months.
Impact #2	Key hotspots identified at each site through trending & analytics.
Impact #3	Packaging operations identified to be most active with >50% related to equipment safety.

Impact #1

Over 5,000 safety improvement opportunities logged in the first 18 months.

Impact #2

Key hotspots identified at each site through trending & analytics.

Impact #3

Packaging operations identified to be most active with >50% related to equipment safety.

Benefit #1	Over 5,000 safety improvement opportunities logged in the first 18 months.

Benefit #1

Over 5,000 safety improvement opportunities logged in the first 18 months.

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Overview

Employee Engagement Enhancing Employee Engagement for Safety Performance Improvement

Operational Impact

Quantitative Benefit