DocuWare Case Studies EMOD Motors Streamlines Order Processing with DocuWare

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	EMOD Motors Streamlines Order Processing with DocuWare DocuWare

EMOD Motors Streamlines Order Processing with DocuWare

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Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions	Discrete Manufacturing Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	EMOD Motors, a leading manufacturer of electric motors, was facing challenges with its document management. The company had to process over a thousand new documents daily, leading to stacks of paper. Documents had to be printed out from the ERP system and then transported between various departments. When specifications changed, it often took a long time to locate the document in question. If a document was filed incorrectly, it was difficult to track down. The company wanted to introduce a Document Management System (DMS) to reduce filing and search times, achieve more transparency in their processes, and ensure quick access to information for all departments. Read More
About Customer	EMOD Motors is a German family-run business and one of the world’s leading manufacturers of electric motors. The company specializes in creating custom engineering solutions. EMOD Motors prides itself on its quick decision-making and state-of-the-art manufacturing processes. However, the company also recognizes the importance of smart administrative processes. To meet their customer's needs and stay ahead of new trends, EMOD Motors processes more than a thousand new documents every day. The company's departments include Central Administration, Sales, Purchasing, Design, Shipping, Accounting, Engineering, and Management. Read More
Solution	EMOD Motors implemented DocuWare's document management system (DMS) in March 2019. All workstations in the company’s Administration department were equipped with a second monitor, and the Production department received document scanners. DocuWare was integrated into the ERP system on their AS/400 via interface. This allowed documents created in the ERP, such as invoices, delivery bills or order papers, to be automatically archived in the central document pool using the print function. A cross-departmental workflow was set up for generating proposals. When a customer inquiry arrived, it was either recorded in writing by an employee and stored in DocuWare or automatically indexed and filed via Connect to Outlook. The workflow was launched when a document was filed. A complex workflow for order processing was also installed, which started with a customer’s order. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Functions

Discrete Manufacturing

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

EMOD Motors, a leading manufacturer of electric motors, was facing challenges with its document management. The company had to process over a thousand new documents daily, leading to stacks of paper. Documents had to be printed out from the ERP system and then transported between various departments. When specifications changed, it often took a long time to locate the document in question. If a document was filed incorrectly, it was difficult to track down. The company wanted to introduce a Document Management System (DMS) to reduce filing and search times, achieve more transparency in their processes, and ensure quick access to information for all departments.

About Customer

EMOD Motors is a German family-run business and one of the world’s leading manufacturers of electric motors. The company specializes in creating custom engineering solutions. EMOD Motors prides itself on its quick decision-making and state-of-the-art manufacturing processes. However, the company also recognizes the importance of smart administrative processes. To meet their customer's needs and stay ahead of new trends, EMOD Motors processes more than a thousand new documents every day. The company's departments include Central Administration, Sales, Purchasing, Design, Shipping, Accounting, Engineering, and Management.

Solution

EMOD Motors implemented DocuWare's document management system (DMS) in March 2019. All workstations in the company’s Administration department were equipped with a second monitor, and the Production department received document scanners. DocuWare was integrated into the ERP system on their AS/400 via interface. This allowed documents created in the ERP, such as invoices, delivery bills or order papers, to be automatically archived in the central document pool using the print function. A cross-departmental workflow was set up for generating proposals. When a customer inquiry arrived, it was either recorded in writing by an employee and stored in DocuWare or automatically indexed and filed via Connect to Outlook. The workflow was launched when a document was filed. A complex workflow for order processing was also installed, which started with a customer’s order.

Impact #1	The implementation of DocuWare's DMS ensured fast and transparent order processing.
Impact #2	The familiar way of working for employees changed only marginally.
Impact #3	All documents for a transaction are immediately available thanks to full text searches.

Impact #1

The implementation of DocuWare's DMS ensured fast and transparent order processing.

Impact #2

The familiar way of working for employees changed only marginally.

Impact #3

All documents for a transaction are immediately available thanks to full text searches.

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Overview

EMOD Motors Streamlines Order Processing with DocuWare

Operational Impact