Domo Case Studies Emerson Powers the Perishable Supply Chain with Domo

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	Emerson Powers the Perishable Supply Chain with Domo Domo

Emerson Powers the Perishable Supply Chain with Domo

Domo

Technology Category	Platform as a Service (PaaS) - Data Management Platforms Sensors - Temperature Sensors
Applicable Industries	Food & Beverage Pharmaceuticals
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Real-Time Location System (RTLS) Remote Asset Management Supply Chain Visibility
Services	Data Science Services
Challenge	Emerson’s Cold Chain business helps businesses ranging from dairies to convenience stores to pharmaceutical manufacturers to not only keep their perishable products at the perfect temperature, but ensure those products stay at that temperature as they travel throughout the supply chain. Real-time traceability throughout the global perishable supply chain keeps your ice cream solid, your food safe, and critical vaccines viable as they make their way from the lab to the pharmacy. Emerson relies on Domo to capture the data its technology creates to ensure its products operate at peak performance. In addition, Domo Everywhere lets Emerson share this data back to customers so that they can track and verify temperatures across the supply chain for themselves. Dashboards turn the raw data into easily understandable insights that customers can use to make decisions. Read More
About Customer	Emerson is a manufacturing company with a revenue of $17 billion. The company's Cold Chain business helps a wide range of businesses, from dairies to convenience stores to pharmaceutical manufacturers, maintain the perfect temperature for their perishable products. This is achieved by ensuring that these products stay at the required temperature as they travel throughout the supply chain. Emerson uses real-time traceability throughout the global perishable supply chain to keep products like ice cream solid, food safe, and critical vaccines viable as they make their way from the lab to the pharmacy. The company uses Domo to capture the data its technology creates to ensure its products operate at peak performance. Domo Everywhere allows Emerson to share this data back to customers so they can track and verify temperatures across the supply chain for themselves. Read More
Solution	Emerson uses Domo to enable self-serve analytics so its internal staff can better understand how its products are used. The company also uses Domo to manage its critical business and operations data. For example, the marketing team uses Domo to track how its marketing spend impacts business performance. Emerson connected Domo to its marketing automation system, ERP, content centralization platform and social media platforms. This lets the marketing team track and optimize how and where they are communicating so they can focus on their most productive content and channels. In addition to using Domo to provide more insight to customers, Emerson leverages the data it collects in Domo to serve its customers smarter, ultimately improving the customer experience and allowing it to grow its relationships. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Sensors - Temperature Sensors

Applicable Industries

Food & Beverage

Pharmaceuticals

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Real-Time Location System (RTLS)

Remote Asset Management

Supply Chain Visibility

Services

Data Science Services

Challenge

Emerson’s Cold Chain business helps businesses ranging from dairies to convenience stores to pharmaceutical manufacturers to not only keep their perishable products at the perfect temperature, but ensure those products stay at that temperature as they travel throughout the supply chain. Real-time traceability throughout the global perishable supply chain keeps your ice cream solid, your food safe, and critical vaccines viable as they make their way from the lab to the pharmacy. Emerson relies on Domo to capture the data its technology creates to ensure its products operate at peak performance. In addition, Domo Everywhere lets Emerson share this data back to customers so that they can track and verify temperatures across the supply chain for themselves. Dashboards turn the raw data into easily understandable insights that customers can use to make decisions.

About Customer

Emerson is a manufacturing company with a revenue of $17 billion. The company's Cold Chain business helps a wide range of businesses, from dairies to convenience stores to pharmaceutical manufacturers, maintain the perfect temperature for their perishable products. This is achieved by ensuring that these products stay at the required temperature as they travel throughout the supply chain. Emerson uses real-time traceability throughout the global perishable supply chain to keep products like ice cream solid, food safe, and critical vaccines viable as they make their way from the lab to the pharmacy. The company uses Domo to capture the data its technology creates to ensure its products operate at peak performance. Domo Everywhere allows Emerson to share this data back to customers so they can track and verify temperatures across the supply chain for themselves.

Solution

Emerson uses Domo to enable self-serve analytics so its internal staff can better understand how its products are used. The company also uses Domo to manage its critical business and operations data. For example, the marketing team uses Domo to track how its marketing spend impacts business performance. Emerson connected Domo to its marketing automation system, ERP, content centralization platform and social media platforms. This lets the marketing team track and optimize how and where they are communicating so they can focus on their most productive content and channels. In addition to using Domo to provide more insight to customers, Emerson leverages the data it collects in Domo to serve its customers smarter, ultimately improving the customer experience and allowing it to grow its relationships.

Impact #1	Emerson can now utilize its data to help customers improve their temperature insights while scaling their use of refrigeration to get products to end users faster.
Impact #2	Emerson has been able to redefine its relationship with customers from a product provider to a business partner.
Impact #3	The marketing team can track and optimize how and where they are communicating so they can focus on their most productive content and channels.

Impact #1

Emerson can now utilize its data to help customers improve their temperature insights while scaling their use of refrigeration to get products to end users faster.

Impact #2

Emerson has been able to redefine its relationship with customers from a product provider to a business partner.

Impact #3

The marketing team can track and optimize how and where they are communicating so they can focus on their most productive content and channels.

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Overview

Emerson Powers the Perishable Supply Chain with Domo

Operational Impact