HqO
Case Studies
Elevating Tenant and Retail Experience: J.P. Morgan's Partnership with HqO
Overview
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Elevating Tenant and Retail Experience: J.P. Morgan's Partnership with HqOHqO |
Infrastructure as a Service (IaaS) - Public Cloud Sensors - GPS | |
Buildings Retail | |
Procurement | |
Retail Store Automation Theft Detection | |
Operational Impact
The implementation of the HqO Workplace Experience App has significantly elevated the experiences at Spitalfields by activating on-site retail and keeping their end users connected in an otherwise uncertain time. The app has been used to communicate key information such as COVID-safe measures and re-opening details. It has also facilitated the booking of events that are being hosted on-site. HqO worked with a number of the on-site retail and food and beverage vendors to curate exclusive in-app deals, promoting the available stores and encouraging visitors to engage with the retailers. Furthermore, the app supports sustainable commuting by offering live local transport information and listing the nearest Santander bikes, docking stations, and the number of bikes available at each station. | |
Quantitative Benefit
Three of the top five pieces of most engaged with content include order ahead options | |
Five of the top ten pieces of content are food and beverage (F&B) offers | |
Heavy user engagement with events information and COVID safety/re-opening information | |