Case Studies Elevating Quality to the Top Floor
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Elevating Quality to the Top Floor

Analytics & Modeling - Predictive Analytics
Application Infrastructure & Middleware - Data Exchange & Integration
Functional Applications - Manufacturing Execution Systems (MES)
Construction & Infrastructure
Process Manufacturing
Quality Assurance
Predictive Maintenance
Process Control & Optimization
Real-Time Location System (RTLS)
Software Design & Engineering Services
System Integration
Training
Out-of-spec elevator wall panels were causing job site construction delays that ranged from 2 to 7 days—angering customers, costing time and money, and jeopardizing the goodwill of installation crews. The company needed a solution to quickly identify where panel processes were flawed and take immediate corrective action. Additionally, the company faced challenges in reducing elevator panel production time and improving data collection and analysis processes.
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The customer is an international elevator manufacturing company that produces elevator wall panels, doors, ceilings, and floors. The company faced significant challenges with out-of-spec wall panels causing job site construction delays, which ranged from 2 to 7 days. These delays angered customers, cost money, and wasted installation crew time. The company sought to improve its manufacturing processes and reduce production times by implementing advanced quality control measures. With a large-scale operation and a focus on delivering high-quality products, the company aimed to enhance its data collection and analysis capabilities to ensure better control over its panel machining process.
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In 2016, the elevator company implemented InfinityQS, a leading provider of Statistical Process Control (SPC) software and services. The initial project involved a manual entry program designed to gain better control over the panel machining process. The quality data collected by InfinityQS enabled the manufacturer to quickly identify process flaws and take immediate corrective action. Building on this success, the company explored additional ways to use SPC to improve data collection and analysis in other processes. They focused on shortening elevator panel Takt time, reducing it from five minutes to just 2-3 minutes per run, resulting in a 40-60% time savings. The company also implemented Automated Data Collection (ADC), an InfinityQS add-on service, to save operator time and ensure accurate, timely data collection. Wireless gauge data collection capabilities were added to digitally capture real-time manufacturing data, which was then used to improve other onsite production processes.
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InfinityQS enabled the company to quickly identify and correct process flaws, reducing the occurrence of out-of-spec panels and minimizing job site construction delays.
The implementation of SPC data captured by InfinityQS reduced elevator panel production time to just 2-3 minutes per run, achieving a 40-60% time savings.
Automated Data Collection (ADC) saved valuable operator time, provided more accurate data, and ensured timely data collection, enhancing overall process efficiency.
Reduced Takt time to just 2-3 minutes per run, achieving a 40-60% time savings.
Job site construction delays caused by out-of-spec panels were reduced from 2-7 days to minimal or none.
Process certification time was reduced from hours to just minutes.
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