OfficeRnD Case Studies Efficient Billing and Simplified Operations: A HAYVN Case Study

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	Efficient Billing and Simplified Operations: A HAYVN Case Study OfficeRnD

Efficient Billing and Simplified Operations: A HAYVN Case Study

OfficeRnD

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Finance & Insurance
Use Cases	Time Sensitive Networking
Services	System Integration
Challenge	HAYVN, a coworking space with a mission to support and energize women on their professional and personal journeys, was looking for a scalable coworking management software to support their growth. They needed a vendor that could provide the necessary features and be responsive and reliable for handling support questions and issues. The team was certain that technology was an irreplaceable element of running a coworking space and one of their first initiatives in launching the business was to find a software to manage the space. They were looking for a solution that could ensure efficient and precise billing processes, provide insights into business dynamics and trends, offer secure and convenient access to members, and simplify the process of selling products online. Read More
About Customer	HAYVN is a coworking space with a unique mission to support and energize women on their professional and personal journeys. It offers a flexible workspace for women to connect, learn, and collaborate, while also welcoming men to be part of the community. HAYVN offers a unique combination of topical and aspirational programs that attract a diverse audience of women. The company is passionate about providing a fulfilling member experience, which is evident in their commitment to attentive service, superior amenities, and advanced technology. One of their first initiatives in launching the business was to find a software to manage the space, demonstrating their belief in the irreplaceable role of technology in running a coworking space. Read More
Solution	The OfficeRnD coworking platform was recommended to HAYVN by their peers in established flexible workspaces and it turned out to be the perfect solution. The system helped them achieve results in four main areas. Firstly, it automated and streamlined the entire billing process, generating invoices, sending them to customers, and collecting payments automatically. The native integration with Xero enabled the team to have accurate accounting and to make sure everything was up to date. Secondly, the reporting capability of OfficeRnD helped HAYVN better understand the dynamics of their business, providing insights into members, new customers, or canceled memberships, and revenue trends. Thirdly, the native integration of OfficeRnD and Brivo, a cloud access control system, enabled members to enter and exit the space on their own time, removing the need for someone to be at the community manager desk at all times. Lastly, the platform allowed HAYVN to sell day passes, memberships, and other products directly from their website, alleviating the burden of managing the purchasing process manually. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Finance & Insurance

Use Cases

Time Sensitive Networking

Services

System Integration

Challenge

HAYVN, a coworking space with a mission to support and energize women on their professional and personal journeys, was looking for a scalable coworking management software to support their growth. They needed a vendor that could provide the necessary features and be responsive and reliable for handling support questions and issues. The team was certain that technology was an irreplaceable element of running a coworking space and one of their first initiatives in launching the business was to find a software to manage the space. They were looking for a solution that could ensure efficient and precise billing processes, provide insights into business dynamics and trends, offer secure and convenient access to members, and simplify the process of selling products online.

About Customer

HAYVN is a coworking space with a unique mission to support and energize women on their professional and personal journeys. It offers a flexible workspace for women to connect, learn, and collaborate, while also welcoming men to be part of the community. HAYVN offers a unique combination of topical and aspirational programs that attract a diverse audience of women. The company is passionate about providing a fulfilling member experience, which is evident in their commitment to attentive service, superior amenities, and advanced technology. One of their first initiatives in launching the business was to find a software to manage the space, demonstrating their belief in the irreplaceable role of technology in running a coworking space.

Solution

The OfficeRnD coworking platform was recommended to HAYVN by their peers in established flexible workspaces and it turned out to be the perfect solution. The system helped them achieve results in four main areas. Firstly, it automated and streamlined the entire billing process, generating invoices, sending them to customers, and collecting payments automatically. The native integration with Xero enabled the team to have accurate accounting and to make sure everything was up to date. Secondly, the reporting capability of OfficeRnD helped HAYVN better understand the dynamics of their business, providing insights into members, new customers, or canceled memberships, and revenue trends. Thirdly, the native integration of OfficeRnD and Brivo, a cloud access control system, enabled members to enter and exit the space on their own time, removing the need for someone to be at the community manager desk at all times. Lastly, the platform allowed HAYVN to sell day passes, memberships, and other products directly from their website, alleviating the burden of managing the purchasing process manually.

Impact #1	The implementation of the OfficeRnD coworking platform has brought about significant operational improvements for HAYVN. The automation of the billing process has not only increased efficiency but also ensured precision, reducing the risk of errors. The integration with Xero has facilitated accurate accounting, keeping everything up to date. The reporting capability has provided valuable insights into the business dynamics and trends, aiding in decision-making and planning. The integration with Brivo has enhanced security while providing convenience for members, removing the need for constant supervision. The ability to sell products directly from their website has simplified operations and increased efficiency, especially during the COVID-19 pandemic when there was an increase in online inquiries.

Impact #1

The implementation of the OfficeRnD coworking platform has brought about significant operational improvements for HAYVN. The automation of the billing process has not only increased efficiency but also ensured precision, reducing the risk of errors. The integration with Xero has facilitated accurate accounting, keeping everything up to date. The reporting capability has provided valuable insights into the business dynamics and trends, aiding in decision-making and planning. The integration with Brivo has enhanced security while providing convenience for members, removing the need for constant supervision. The ability to sell products directly from their website has simplified operations and increased efficiency, especially during the COVID-19 pandemic when there was an increase in online inquiries.

Benefit #1	Automated and streamlined billing process, reducing manual work
Benefit #2	24/7 secure access to the space for members, increasing convenience
Benefit #3	Ability to sell products directly from their website, increasing efficiency and sales

Benefit #1

Automated and streamlined billing process, reducing manual work

Benefit #2

24/7 secure access to the space for members, increasing convenience

Benefit #3

Ability to sell products directly from their website, increasing efficiency and sales

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Overview

Efficient Billing and Simplified Operations: A HAYVN Case Study

Operational Impact

Quantitative Benefit