eSSETS Case Studies Efficient Asset Management: A Success Story of The Pillars Christian Learning Center
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Efficient Asset Management: A Success Story of The Pillars Christian Learning Center

eSSETS
Functional Applications - Enterprise Asset Management Systems (EAM)
Platform as a Service (PaaS) - Application Development Platforms
Education
Equipment & Machinery
Facility Management
Maintenance
Asset Lifecycle Management
Personnel Tracking & Monitoring
System Integration
Training
The Pillars Christian Learning Center, a network of eight preschools in San Antonio, Texas, faced a significant challenge in managing and tracking their expanding chain of preschools, along with all building, educational, and IT-related assets. The conventional methods such as email and spreadsheets were proving insufficient for the rapidly growing organization. The center needed a simple yet effective solution for tracking the cost and location of their numerous pieces of equipment. An easily accessible platform for staff members to report issues was crucial to ensure these could be promptly prioritized and delegated to their team or external contractors. Efficient contractor management was paramount given the size of their maintenance staff. The ultimate aim was to maintain a system that consistently ensured the safety and comfort of their young learners—all within a limited budget.
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The Pillars Christian Learning Center, established by founders Melissa and Geren Anderson, operates eight vibrant preschool locations throughout the San Antonio, TX area. The center is committed to ensuring a safe, secure, and nurturing environment for every child, from infancy through 12 years of age. The Andersons envisioned The Pillars as an integrated network providing exceptional care and educational services to families. Their potent combination of business acumen and passion makes them acutely aware of the pivotal role top-tier facilities play in running successful preschools.
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The center adopted eSSETS, a comprehensive asset management solution. The staff transitioned smoothly from making phone calls to logging into eSSETS and reporting issues. They found that no request went unnoticed, and they received regular updates on the status of their requests until completion. Adding new equipment purchases into the eSSETS database became routine, along with noting warranty expiration dates and coverage specifics. All equipment assigned to specific locations, classrooms, and staff members was effectively tracked. The platform’s simplicity enabled the Manager of Facilities & Administration to train staff members independently, rarely needing to contact eSSETS for support. The proactive eSSETS support team regularly checked in to ensure no assistance was required.
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The implementation of the eSSETS asset management system has not only saved time but also helped meet the center’s vital objective of ensuring a safe, comfortable environment for both kids and staff. The efficiency of tracking and accounting for asset purchases and movements has also boosted their accounting function. The platform’s simplicity has enabled independent staff training, reducing the need for external support. The system has also improved the center's ability to prioritize and delegate issues to their team or external contractors, enhancing their contractor management process.
The implementation of eSSETS has saved The Pillars Christian Learning Center several hours per week.
The center has been able to effectively track the cost and location of their numerous pieces of equipment.
The center has been able to efficiently manage and track their expanding chain of preschools, along with all building, educational, and IT-related assets.
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