Extensiv Case Studies Efficiency Transformation in Logistics: Falcon Worldwide Distribution's Journey with 3PL Central's WMS

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	Efficiency Transformation in Logistics: Falcon Worldwide Distribution's Journey with 3PL Central's WMS Extensiv

Efficiency Transformation in Logistics: Falcon Worldwide Distribution's Journey with 3PL Central's WMS

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Technology Category	Functional Applications - Inventory Management Systems Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries	Marine & Shipping Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Inventory Management Last Mile Delivery
Services	System Integration
Challenge	Falcon Worldwide Distribution, a traditional third-party logistics company, was facing significant growth challenges due to the manual processes required by their outdated software. As the company expanded, the complexity of customer requirements increased, leading to a surge in labor and hindering the company's ability to scale operations. The staff spent hours each day manually entering customer receipts and shipments. Creating customer reports using individual spreadsheets was a time-consuming and error-prone task. The company also faced a heavy communication burden due to customer notification requirements on key warehouse events such as order receipts and shipments. Falcon's Managing Director, Erik Hinson, recognized the need for a solid technology foundation to support growth and leverage automation for cost savings. Read More
About Customer	Falcon Worldwide Distribution is a third-party logistics company that provides contract warehousing, distribution, and inventory management services to clients across a broad array of industries. The company attributes its business success to its ability to provide quality outsourced services to a diverse customer base, each with different products, pricing structures, and distinct service requirements. As Falcon grew from a startup operation, it faced challenges in scaling its operations due to the manual processes required by its outdated software. The company's Managing Director, Erik Hinson, recognized the need for a technology upgrade to support growth and improve efficiency. Read More
Solution	Falcon selected 3PL Central's product, 3PL Warehouse Manager, as their new warehouse management system (WMS). This web-based application was designed exclusively for the unique needs of a third-party logistics provider, making it an ideal solution for Falcon. The WMS allowed Falcon to significantly reduce the time spent on entering receipts and processing and shipping orders. The company was able to abandon its old system completely after just three weeks due to the impact on operations and the ease of onboarding with 3PL Warehouse Manager. The new WMS eliminated labor burdens associated with manual tasks such as customer information requests. Customers could now access data from Falcon's online system as needed, and other information was sent to them automatically via customizable email notifications. The WMS also enabled Falcon to offer new services such as EDI, bar code scanning, and more. Read More Log in to view content
Contents

Technology Category

Functional Applications - Inventory Management Systems

Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Marine & Shipping

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Inventory Management

Last Mile Delivery

Services

System Integration

Challenge

Falcon Worldwide Distribution, a traditional third-party logistics company, was facing significant growth challenges due to the manual processes required by their outdated software. As the company expanded, the complexity of customer requirements increased, leading to a surge in labor and hindering the company's ability to scale operations. The staff spent hours each day manually entering customer receipts and shipments. Creating customer reports using individual spreadsheets was a time-consuming and error-prone task. The company also faced a heavy communication burden due to customer notification requirements on key warehouse events such as order receipts and shipments. Falcon's Managing Director, Erik Hinson, recognized the need for a solid technology foundation to support growth and leverage automation for cost savings.

About Customer

Falcon Worldwide Distribution is a third-party logistics company that provides contract warehousing, distribution, and inventory management services to clients across a broad array of industries. The company attributes its business success to its ability to provide quality outsourced services to a diverse customer base, each with different products, pricing structures, and distinct service requirements. As Falcon grew from a startup operation, it faced challenges in scaling its operations due to the manual processes required by its outdated software. The company's Managing Director, Erik Hinson, recognized the need for a technology upgrade to support growth and improve efficiency.

Solution

Falcon selected 3PL Central's product, 3PL Warehouse Manager, as their new warehouse management system (WMS). This web-based application was designed exclusively for the unique needs of a third-party logistics provider, making it an ideal solution for Falcon. The WMS allowed Falcon to significantly reduce the time spent on entering receipts and processing and shipping orders. The company was able to abandon its old system completely after just three weeks due to the impact on operations and the ease of onboarding with 3PL Warehouse Manager. The new WMS eliminated labor burdens associated with manual tasks such as customer information requests. Customers could now access data from Falcon's online system as needed, and other information was sent to them automatically via customizable email notifications. The WMS also enabled Falcon to offer new services such as EDI, bar code scanning, and more.

Impact #1	The implementation of 3PL Warehouse Manager transformed Falcon's operations. The web-based application not only streamlined the company's receiving and shipping processes but also automated various tasks, reducing labor burdens. The system's customizable email notifications feature improved communication with customers, eliminating the need for manual handling of ad-hoc reports and backup data requests. The new WMS also positioned Falcon for growth, providing a technology platform that could support increased efficiencies and enable the introduction of new services. The shift from traditional software to a web-based application converted the costs of a WMS from a large capital expense to a subscription for a service, further contributing to cost savings.

Impact #1

The implementation of 3PL Warehouse Manager transformed Falcon's operations. The web-based application not only streamlined the company's receiving and shipping processes but also automated various tasks, reducing labor burdens. The system's customizable email notifications feature improved communication with customers, eliminating the need for manual handling of ad-hoc reports and backup data requests. The new WMS also positioned Falcon for growth, providing a technology platform that could support increased efficiencies and enable the introduction of new services. The shift from traditional software to a web-based application converted the costs of a WMS from a large capital expense to a subscription for a service, further contributing to cost savings.

Benefit #1	Reduced time spent entering receipts from over one hour to around five minutes, a 92% efficiency gain.
Benefit #2	Significant efficiency gains in processing and shipping orders.
Benefit #3	Abandoned old system completely after just three weeks of implementing the new WMS.

Benefit #1

Reduced time spent entering receipts from over one hour to around five minutes, a 92% efficiency gain.

Benefit #2

Significant efficiency gains in processing and shipping orders.

Benefit #3

Abandoned old system completely after just three weeks of implementing the new WMS.

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Overview

Efficiency Transformation in Logistics: Falcon Worldwide Distribution's Journey with 3PL Central's WMS

Operational Impact

Quantitative Benefit